Money Advice/Debt Caseworker

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; Gateshead, Greater London; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Job summary

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX in Gateshead is seeking a Money Advice/Debt Caseworker to join a growing service. The role offers hybrid working, a permanent contract and a 37-hour week.

You will provide guidance on social welfare rights, manage casework and deliver services through remote options and in-person venues. Applicants with debt-advice experience or transferable skills for trainees are welcomed; early applications are encouraged.

Qualifications

• Experience in debt advice or transferable skills for trainees.

Responsibilities

• Provide guidance on social welfare rights and manage casework.
• Deliver services through remote options and in-person at designated venues.
• Work with clients to improve financial wellbeing and quality of life.

Job description

Money Advice/Debt Caseworker

Apply before 9am on 30 November 2026.

Job summary

• Salary: £26607 - £28182
• Location: Gateshead
• Workplace: Hybrid working
• Contract: Permanent
• Hours per week: 37

About the role

About the role

Are you passionate about helping others and making a difference in people's lives? We have exciting opportunities for Money Advice/Debt Caseworker to join this expanding service. We're also open to considering trainees for this role.

What you'll be doing

As a Money Advice Caseworker, you will provide guidance on social welfare rights, manage casework, and deliver services through various channels, including remote options and in-person at designated venues. You'll be working closely with clients to improve their financial wellbeing and quality of life.

We are looking for applicants with relevant experience in debt advice or transferable skills for trainees.

This is a rolling recruitment campaign therefore early application is recommended.