Modern Workplace Engineer - Assistant Vice President

Sumitomo Group; Greater London; Hybrid; GBP 120,000 - 165,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Life and disability insurance

Learning and development opportunities

Competitive leave

Job summary

SMBC Group in London is seeking a Modern Workplace Engineer (AVP) to join its Infrastructure team. You will deliver enterprise Microsoft 365 projects, design and implement secure, scalable solutions and partner with global teams across EMEA and North America.

The role focuses on Exchange Online, Teams, Intune, OneDrive and SharePoint Online, requiring strong M365 expertise, governance, and collaboration across security, architecture, and service management.

Qualifications

• Experience with Microsoft 365 SaaS platforms (Exchange Online, Teams, Intune, OneDrive, SharePoint Online).
• Experience using ServiceNow to update incidents.
• Experience troubleshooting M365 SaaS issues.
• Knowledge of Azure security products (DLP).

Responsibilities

• Deliver Modern Workplace initiatives across Microsoft 365 workloads.
• Translate approved project scope into detailed designs, implementation plans and milestones.
• Design, configure, test and implement new or enhanced Modern Workplace capabilities per standards.

Skills

M365 SaaS platforms

ServiceNOW

M365 troubleshooting

Azure security (DLP)

Tools

Exchange Online

Teams

Intune

SharePoint Online

OneDrive

Job description

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London, LND, GB, EC2M 2AT

SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

Is the next step in your career atSMBC Group EMEA?

We’re looking for a Modern Workplace Engineer (AVP) to join our Infrastructure team.

About the role

The purpose of the Modern Workplace Engineer role is to deliver projects that create new, or materially enhance existing, enterprise technology assets across the organisation’s digital workplace.

The role converts approved business and project requirements into secure, scalable and supportable technical solutions, with defined scope, milestones, costs, delivery evidence and acceptance criteria. The role provides hands‑on engineering across the organisation’s Microsoft 365 Modern Workplace platforms, including Exchange Online, Microsoft Teams, Intune, OneDrive and SharePoint Online. Activities include technical discovery, solution design, configuration, build, integration, testing, migration, implementation and validation of new or significantly enhanced capabilities.

The role collaborates across EMEA and North America with project management, architecture, security, infrastructure, identity, service management, Finance, Procurement, business stakeholders and third‑party suppliers to deliver agreed project outcomes within approved scope, budget, quality and timescale.

Key responsibilities

• Deliver assigned Modern Workplace initiatives that create or materially enhance enterprise technology assets across Microsoft 365, including Exchange Online, Microsoft Teams, Intune, OneDrive and SharePoint Online.
• Translate approved project scope and business requirements into detailed technical designs, implementation plans, engineering tasks, estimates, milestones and acceptance criteria.
• Design, configure, build, test and implement new or significantly enhanced Modern Workplace capabilities in accordance with approved architecture, security, risk, data, change and service‑management standards.

What we're looking for

• Strong knowledge of Microsoft M365 SaaS platforms – Microsoft Exchange Online, Teams, Intune, Onedrive and Sharepoint Online.
• Experience working with Service NOW management tool to update and close incidents.
• Experience troubleshooting M365 SaaS platform issues.
• Experience of Azure security products (DLP)

This role is based inLondon

Business Area

This role sits within the Modern Workplace team which is part of the Infrastructure group

Position Description

• Deliver assigned Modern Workplace initiatives that create or materially enhance enterprise technology assets across Microsoft 365, including Exchange Online, Microsoft Teams, Intune, OneDrive and SharePoint Online.
• Translate approved project scope and business requirements into detailed technical designs, implementation plans, engineering tasks, estimates, milestones and acceptance criteria.
• Design, configure, build, test and implement new or significantly enhanced Modern Workplace capabilities in accordance with approved architecture, security, risk, data, change and service‑management standards.
• Support project business cases, documentation and governance approvals by providing technical scope, cost justification, delivery assumptions, dependencies, risks and implementation evidence.
• Coordinate technical delivery with architecture, security, networking, identity, service management, application owners and third‑party suppliers to ensure solutions meet organisational standards and project objectives.
• Develop implementation, migration, rollback and validation plans, and execute approved deployments through the organisation’s change‑management process.
• Complete project handover, ensuring monitoring, support ownership, service documentation, support models, known issues and vendor escalation routes are established.
• Contribute to project closure by confirming completion of technical deliverables, documentation, financial evidence, asset information, outstanding actions and lessons learned.

Customer Focus

Driving Change

Driving Results

Judgement and Decision Making

Strategic and Visionary

Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work‑life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
• Access a wide range of learning and development opportunities and career progression opportunities

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team,

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under‑represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long‑term condition whenever requested.

We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates' pay history and are committed to preventing unjustified pay disparities.

About SMBC

A trusted partner for the long term
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.
Find out more about what we do and who we are at https://www.smbcgroup.com/emea/careers