Modern Apprentice Digital Applications

University of Glasgow; Glasgow; On-site; GBP 23,000 - 27,000; Full time

Job summary

A renowned educational institution in Glasgow is seeking an individual for a full-time training position focused on supporting office operations. The role emphasizes skill development in application management and administration tasks. Ideal for candidates eager to learn in a professional environment, offers a competitive salary and numerous benefits including generous leave and wellness packages.

Benefits

41 days of leave for full-time staff

Pension and benefits packages

Flexible working approach

Free 6-month UofG Sport membership

Qualifications

• Good interpersonal and communication skills.
• Good level of accuracy and attention to detail.
• Willingness to learn new skills and technologies.

Responsibilities

• Provide first-line support across the team.
• Assist with scheduled and ad-hoc tasks.
• Champion the use of digital technology.

Skills

Interpersonal and communication skills

Attention to detail

Organizational skills

Ability to use MS Word/Excel

Teamwork

Education

A1 Standard Grade in English and Maths or Computing

B1 Higher or Intermediate 2 in English and Maths or Computing

Job description

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Job Details

Posted 03 October 2025 | Expiry 02 November 2025 at 23:45 | Salary Grade 2, £23,350 per annum | Location: Glasgow | Job Type: Management Professional & Administrative | Reference: 183813.

Job Purpose

To train under the modern apprenticeship programme you will play a crucial role in ensuring smooth operations across our busy office. You will provide first‑line support across the team while developing valuable skills in office systems, communication and coordination. Through training and development you will gain hands‑on experience troubleshooting issues, assisting staff with technical queries and learning from experienced professionals. You will be part of development and transformation projects, learning the stages of system implementations while gaining experience using software to deliver operational and performance reporting, and contributing to data quality and standards.

Main Duties and Responsibilities

• Develop your understanding of how effective application management and support contributes to the delivery of the digital strategy.
• Undertake training to be able to deliver a responsive and user‑focused application development and support service, following agreed procedures and liaising with colleagues and suppliers as required.
• Carry out tasks for the management and housekeeping of applications under the supervision of colleagues.
• Assist with scheduled, regular and ad‑hoc tasks for the administration, management and housekeeping of applications.
• Champion the use of digital technology and help colleagues to maximise the benefits it provides.
• Assist with the administration and organisation of events, such as team days, conferences and any other events that may be required.
• Assist with administrative support for meetings to ensure effective support.
• Help with general administrative support (scanning, photocopying, ordering, electronic filing, arranging meetings) contributing to the smooth operation and management of the office.
• Undertake any other duties as assigned by Project Managers.

Knowledge, Qualifications, Skills and Experience

Essential:
• A1 Standard Grade (1‑2)/National 5 (A‑B) or equivalent qualification in English and Maths or Computing.
• A2 Basic working knowledge of MS Word/Excel/Internet/E‑mail.
• Good interpersonal and communication skills.
• Good level of accuracy and attention to detail.
• Good organisational skills.
• Ability to use initiative and work proactively with some supervision and managerial guidance as required.
• Ability to work as a member of a team.
• Ability to work on a number of projects and to meet deadlines.
• Discretion and the ability to maintain confidentiality.
• Willingness and ability to learn new skills and technologies.
• As this is a training post, no formal experience is required; some experience in using computers and in dealing with people from school activities, hobbies or volunteer/part‑time work would be helpful.
• Must be able to demonstrate that you would benefit from both the work experience and qualification element of the programme.

Desirable:
• B1 Higher or Intermediate 2 or equivalent qualification in English and Maths or Computing.

Terms and Conditions

Salary will be Grade 2, £23,350 per annum.
This post is full time (35 hours per week) and fixed term for up to 2 years from the agreed start date.

Closing Date

2 November 2025.

Benefits

• A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
• An excellent employment package with generous terms and conditions including 41 days of leave for full‑time staff, pension, benefits and discount packages.
• A flexible approach to working.
• A commitment to support your health and wellbeing, including a free 6‑month UofG Sport membership for all new staff joining the University.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and, in particular, people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under‑represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community.

We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website for more information.