Mobile Vehicle Technician - Harlow

Rac Motoring Services

Hertford

Presencial

GBP 40 000 - 52 000

Tempo integral

há 31 horas
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Vantagens oferecidas por esta oferta de emprego

Competitive base salary
OTE up to £52,000
Overtime options
40 hours per week
Overtime at £30/hour after probation
Pension with matched contributions
Life assurance (4x salary)
Employee share scheme after probation

Resumo da oferta

RAC is expanding its SMR team and looking for a Mobile Vehicle Technician who will work on a planned schedule in customers' driveways or car parks across the Harlow cluster and surrounding areas. You’ll receive a fully equipped RAC van, fuel card, uniform, and full tool set, with time to perform diagnostics and repairs to RAC standards.

You’ll enjoy independence, problem solving, and variety, with ongoing development including EV and diagnostic skills, plus a supportive national organisation

Qualificações

  • NVQ Level 2 in Light Vehicle Maintenance or equivalent is required.
  • 2+ years' experience as a Vehicle Technician/Mechanic or 5+ years' experience with direct customer-facing service.
  • Full UK driving licence with fewer than 6 points.

Responsabilidades

  • Carry out routine servicing and diagnostic checks.
  • Perform in-depth repairs in client driveways or car parks.
  • Provide vehicle safety checks and recommendations to RAC members.
  • Keep accurate records of work and findings for customers.
  • Work with RAC's mobile service platform and tools.

Formação académica

NVQ Level 2 in Light Vehicle Maintenance (or equivalent)
5+ years' experience as Vehicle Technician/Mechanic
Full UK driving licence with fewer than 6 points

Descrição da oferta de emprego

You'll be part of the Harlow cluster, covering areas like Harlow, Bishop's Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. You'll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre-booked work where you can focus on doing the job properly.

A Different Kind of RAC Role: Welcome to SMR

The RAC is known for roadside rescue - but this isn't that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you'll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.

What to expect
  • Routine servicing
  • Diagnostics using advanced mobile equipment
  • In-depth repairs you'd normally complete in a workshop
  • Member advice and recommendations based on your inspection
  • Vehicle safety checks aligned to RAC standards

From day one, you'll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.

You'll use your technical skill and problem-solving ability to get people moving again; safely, quickly and confidently.

Why SMR is different (and why techs love it)
  • Planned appointments instead of emergency responses
  • Consistent workflow instead of unpredictable demands
  • In-depth repairs, not roadside temporary fixes
  • Time to do the job properly, with support and parts ordering built in
  • Clear schedules using RAC's mobile service platform

It's the ideal role for techs who want variety and independence without the reactive nature of Patrol.

NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years' experience or 5+ years' experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points.

You're more than just great with tools - you're great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you're hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want:

The role is ideal if you want
  • Independence in a mobile role
  • The stability and support of a trusted national organisation
  • Ongoing development, including future EV and diagnostic skills
  • A role where giving members complete peace of mind is simply part of what you do
We're the RAC

At the RAC, we don't stand still. With over 125 years of history and 12.5 million members, we're on a mission to become the UK's number one motoring services provider. Our culture reflects that ambition - backed by a 4.5-star Glassdoor rating, our people know we're serious about career growth, recognition, and support. We celebrate individuality and champion every voice.

As an equal opportunities' employer, we welcome people from all backgrounds and walks of life - it's what sets us apart and drives us forward.

  • A competitive base salary of £40,170, with on-target earnings of up to £52,000
  • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities
  • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays., Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A Full time 40-hour week, with Monday-Saturday availability (8am-8pm), offers flexibility and stability
  • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward.
  • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
  • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
  • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
  • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
  • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
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