Mobile Vehicle Technician - Harlow

RAC; Harlow; On-site; GBP 45,378 - 57,000; Full time

Benefits offered by this job

Overtime opportunities

Pension scheme

Life assurance

Job summary

RAC is recruiting for a Mobile Vehicle Technician in the SMR Division in the Harlow area. You will work on a pre-booked schedule delivering planned repairs and services directly to members’ locations, with a fully equipped RAC van and support tools provided.

You’ll perform diagnostics, routine servicing, and in-depth repairs with the aim of keeping members moving safely and quickly. A stable schedule, with core hours 8:30am–5:00pm and one Saturday every four weeks, awaits the right candidate.

Qualifications

• NVQ Level 2 in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience
• or 5+ years’ experience as a Vehicle Technician/Mechanic
• A full UK driving licence with fewer than 6 points

Responsibilities

• Carry out routine servicing
• Perform diagnostics using mobile equipment
• Complete in-depth repairs
• Provide member advice based on inspection
• Conduct vehicle safety checks to RAC standards

Education

NVQ Level 2 in Light Vehicle Maintenance or equivalent

5+ years’ experience as Vehicle Technician/Mechanic

Tools

UK driving licence

Job description

About the Role

Join the RAC as a Mobile Vehicle Technician in our SMR Division – a new era of mobile repair.

Competitive compensation includes:

• A base salary of £45,378 (inclusive of London Weighting Allowance where applicable) with on‑target earnings up to £57,000.
• An option for guaranteed overtime that increases base salary to £44,385 plus additional overtime and bonus opportunities.
• 40 hours per week, core hours from 8:30 am to 5:00 pm, and one Saturday per four weeks.

A Different Kind of RAC Role: Welcome to SMR

The RAC is known for roadside rescue – this is a different story. SMR is a newer, fast‑growing part of the RAC that delivers planned, structured repair and servicing directly to members, from their driveway to their workplace car park.

There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you work through a scheduled list of jobs, with the time, tools and support you need to do quality work.

Where you'll work

You’ll be part of the Harlow cluster, covering areas such as Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping and Hoddesdon. You’ll be out on the road in your local area, working on a clearly planned schedule of appointments – no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly.

What to expect

Your day starts with a clear digital schedule. Each job is pre‑booked and the member expects you. You’ll carry out:

• Routine servicing
• Diagnostics using advanced mobile equipment
• In‑depth repairs normally completed in a workshop
• Member advice and recommendations based on your inspection
• Vehicle safety checks aligned to RAC standards

Because SMR is structured, you’re delivering planned work that you can prepare for. From day one, you have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. Use your technical skill and problem‑solving ability to get people moving again – safely, quickly and confidently.

Why SMR is different (and why techs love it)

• Planned appointments instead of emergency responses
• Consistent workflow instead of unpredictable demands
• In‑depth repairs, not roadside temporary fixes
• Time to do the job properly, with support and parts ordering built in
• Clear schedules using RAC’s mobile service platform

What you’ll need

• NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience
• or 5+ years’ experience as a Vehicle Technician/Mechanic
• A full UK driving licence with fewer than 6 points

Benefits

• Earnings That Motivate – market‑competitive base salary of £45,378, with the opportunity to increase earnings up to £57,000 through bonuses and premium‑rate overtime.
• Opt‑in Guaranteed Overtime – after the first month, you can choose to work extra rest days at £30 per hour; one extra day a month could earn you £3,000 per year on top of your base salary.
• Tools to Drive Your Future – free RAC Ultimate Complete Breakdown Service from day one, with access to a car salary sacrifice scheme (including electric vehicle options) after 12 months.
• Time Off That Matters – 23 days of holiday (increases to 25 with service), plus bank holidays; we also support work‑life balance with paid family leave, flexible schedules, and practical resources.
• Financial Security & Perks – pension scheme with up to 6.5% matched contributions, life assurance cover up to 4× salary (10× optional with flex benefits).
• Wellbeing That Works for You – 24/7 confidential support service available to you and household members aged 16 plus.
• Extras That Make a Difference – access Orange Savings, our exclusive discount portal, and the Colleague Share Scheme after probation.

Who thrives here?

You are great with tools, but also great with people. Our Mobile Mechanics are the face of the RAC, working on driveways, in car parks, speaking directly with members and providing reassurance, clarity and high‑quality service. You enjoy independence, problem solving and real variety – each job is different, from servicing and diagnostics to in‑depth repairs and reporting. You take pride in using your technical ability to genuinely help people and keep them moving.

The role is ideal if you want:

• Independence in a mobile role
• Stability and support of a trusted national organisation
• Ongoing development, including future EV and diagnostic skills
• A role where giving members complete peace of mind is simply part of what you do

Our culture and values

We’re the RAC – more than 125 years of history, 12.5 million members and a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition, backed by a 4.5‑star Glassdoor rating, and we are committed to career growth, recognition and support. We celebrate individuality and champion every voice. As an equal‑opportunities employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.