Mobile Technician Scheduler

Sunbelt Rentals Careers; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading equipment rental provider in Gloucester is seeking an engineering planner to join their Mobile engineering team. The role involves maintaining mobile technician work schedules, collating breakdown information, and ensuring compliance with customer service level agreements. Exceptional administrative and customer service skills are essential. This position is ideal for someone who is flexible, self-motivated, and possesses strong communication skills. The company offers a competitive rewards package and professional development opportunities.

Benefits

Flexible rewards package

Generous holiday allowance

Life assurance

Retail discount scheme

Company pension scheme

Qualifications

• Prior experience in admin and customer service roles.
• Ability to work as part of a team.
• Flexible and self-motivated.
• Strong attention to detail and accuracy.
• Experience in the hire or construction industry is advantageous.

Responsibilities

• Control of Mobile technician’s work schedules.
• Collate breakdown information.
• Work within customer SLAs.

Skills

Exceptional admin skills

Customer service skills

Communication skills

Planning and organization

Good IT/Computer skills

Tools

MS Office including Excel and Outlook

Job description

About The Role

We are currently looking for an engineering planner to join our friendly Sunbelt team. Primarily working within the Mobile engineering team, you will be tasked with providing an effective and efficient maintenance service that complies with company policies.

You will be providing administrative support to the business by undertaking a wide range of activities involving the maintenance of key business systems and processes. In the varied role of engineering planner, you will be responsible for -

• Control of Mobile technician’s work schedules
• Collating breakdown information
• Working within customer SLA’s

What can we offer you in return?

You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

What you will need to bring to the role from day one to the Scheduler role:

• Prior experience in a role where you can demonstrate exceptional admin and customer service skills
• Able to work as part of a team, supporting colleagues
• Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
• Great communication skills – both verbal and written
• Effective administration, planning and organisation skills with strong attention to detail and accuracy
• Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
• Previous experience in the hire or construction industry would be advantageous but not essential

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.