Mobile Team Supervisor

Islington Council; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Greater London is seeking a Mobile Team Supervisor to lead the mobile caretaking team. This role emphasizes team management, attention to health and safety, and creative problem-solving. Ideal candidates should possess excellent organizational skills, be able to work independently, and foster a collaborative team environment. The position also offers a range of staff benefits, including competitive pay and flexible working arrangements.

Benefits

Up to 31 days leave per year

Flexible working arrangements

Learning and development opportunities

Competitive pay, London Living Wage

Local government pension scheme

Cycle to Work scheme

Discounted gym memberships

Qualifications

• Experience in supervising teams and managing workloads.
• Knowledge of health and safety legislation relevant to caretaking.
• Ability to resolve issues creatively and sensitively.

Responsibilities

• Supervise mobile/relief caretaking team and manage work allocation.
• Ensure compliance with health and safety regulations.
• Monitor service delivery quality and frequency.

Skills

Attention to detail

Ability to work independently

Effective communication

Team management

Job description

About The Role

Do you have a passion to work in Housing? Do you have great attention to detail and do you enjoy working in a fast paced team?

An exciting opportunity has arisen to join our Service Delivery Team within Estate Services as a Mobile Team Supervisor.

We are seeking a motivated, highly organised and ambitious individual with great attention to detail. This role will require individuals to be able to work independently and as part of a wider team. This role is responsible for the supervision and line management of the mobile/relief caretaking team, ensuring they provide services to estates set out within the caretaking and quality assurance manuals.

Key responsibilities include:

• To be responsible to the Service Delivery Manager for the provision of resource allocation of the mobile/relief caretaking team and Estate Operatives.
• To supervise and line manage team of mobile caretakers including work allocation/staff rotas, monitoring and supervision, ensuring corrective action is taken where appropriate and in line with procedures; authorisation of leave and management of other absences, including sickness. Keeping accurate records on caretaking, ensuring robust processes are in place for recording service charges, performance monitoring, sickness absence, risk assessments and all other records relating to their team.
• Ensuring you and your team are well trained, knowledgeable and compliant with health and safety legislation associated with this role, including use of personal protective equipment (PPE), safe and efficient use of chemicals and equipment, accident and incident reporting etc.
• Resolving issues creatively, sensitively and in line with procedures.
• To monitor tasks and ensure services are delivered to the correct frequencies and standard.
• You will deputise for and assist the Service Delivery Manager as required.

Applicants must address the essential criteria outlined in the person specification.

Our offer to you

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

• Up to 31 days leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements to maintain a healthy work‑life balance, as well as a 35‑hour working week
• Learning and development opportunities to maximise your potential
• Competitive pay and a commitment to paying all staff the London Living Wage at minimum
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more!

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

Workforce Equality, Equity, Diversity and Inclusion Statement

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero‑tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.

Pre‑Employment Checks

Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include:

• Proof of address
• Evidence of any name changes (if applicable)
• Right to work in the UK
• Overseas criminal record check (if applicable)
• Satisfactory references
• Occupational Health clearance
• Evidence of professional qualifications or registrations
• DBS check at the appropriate level (if applicable)

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The post is subject to a basic DBS check, qualifications check and 3/5 years referencing.

Disability Confident Scheme

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

Contact

Lily Cunningham
Service Delivery Manager

Email: [e-mail]

Phone Number: 020 7527 7455

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.