Mobile Support Cleaner

ISS; Carlisle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facility management company in the United Kingdom seeks a proactive Mobile Support Cleaner. The role involves delivering high-quality recovery cleaning across various sites with a flexible schedule. Candidates must manage cleaning operations, maintain client relationships, and ensure security procedures are followed. Excellent communication and time management skills are essential. Join a company committed to inclusivity and high standards of workplace management, making a difference in user experiences.

Qualifications

• Ability to manage priorities efficiently.
• Strong problem-solving capabilities in cleaning operations.
• Experience maintaining professional relationships with clients and colleagues.

Responsibilities

• Deliver all aspects of cleaning operations within the assigned site portfolio.
• Follow client security procedures and site-specific policies.
• Conduct site familiarisation sessions for new employees.

Skills

Attention to detail

Effective communication

Customer service skills

Time management

Flexibility and adaptability

Job description

Overview

We are seeking a reliable and proactive Mobile Support Cleaner to deliver high‑quality recovery cleaning across an allocated portfolio of sites. This role requires full flexibility, as rotas may change daily or weekly and will fall within an 8‑hour working window allocated by the Sector Manager. We are looking for someone who can confidently support operational cleaning delivery and respond to on‑the‑day requests. You will also maintain excellent relationships with colleagues, clients, and on‑site representatives while ensuring all procedures are followed consistently.

Key Responsibilities

• Deliver all aspects of cleaning operations within the assigned site portfolio.
• Carry out periodic cleaning in line with client specifications and schedules to 100% completion.
• Follow all client security procedures and site‑specific policies at all times.
• Maintain professional relationships with employer representatives and company personnel.
• Ensure familiarity with opening, lockup, and air‑lock procedures for all relevant contracts.
• Conduct site familiarisation sessions for new employees, including cleaning regimes and waste procedures.
• Maintain tidy, well‑organised storerooms with correctly stored stock.
• Monitor material and consumable levels, reporting shortages to the relevant manager.
• Strong attention to detail with a responsible, ownership‑driven attitude.
• Effective communication skills with the ability to support front‑line colleagues.
• Ability to manage client expectations and deliver customer‑focused solutions.
• Excellent problem‑solving and customer service capability, including with remote teams.
• Flexible, adaptable, and proactive in approach.
• Able to manage priorities efficiently.
• Confident in building strong working relationships with clients and colleagues.
• Good time‑management skills and commitment to completing full shift durations.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to.

Company Information

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

EEO & Inclusivity Statement

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is a diverse and inclusive employer and is proud to be a Disability Confident Committed (Level 2) employer, supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.