Mobile Service Technician

The ONE Group Ltd; England; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle, tools, and uniform provided

Ongoing technical training

Supportive team environment

Job summary

A leading distributor of turfcare equipment in the UK is seeking a Mobile Service Technician to provide technical support in the field. The role involves performing repairs and servicing, with a focus on customer service and safety. A strong background in mechanical and electrical repair is essential. Competitive salary and company vehicle provided, along with opportunities for training and career advancement.

Qualifications

• Strong background in mechanical, electrical, or hydraulic repair work.
• Excellent diagnostic and problem-solving skills.
• Professional, confident communicator with a customer-focused attitude.
• Ability to work independently and manage your own schedule.
• Proficient in Microsoft Office for basic reporting and documentation.
• Full UK driving licence required.

Responsibilities

• Perform servicing and repairs on a range of turfcare equipment.
• Diagnose mechanical, electrical, and hydraulic faults with precision.
• Deliver exceptional customer service, representing the company professionally.
• Maintain detailed service records and job reports.
• Promote good customer relations through prompt responses.
• Ensure all work is carried out safely, adhering to health and safety protocols.

Skills

Mechanical repair skills

Electrical repair skills

Hydraulic repair skills

Diagnostic skills

Customer service skills

Tools

Microsoft Office

Job description

Are you a hands-on technician with a passion for problem-solving and delivering top-tier customer service? Ready to take your skills on the road and make an impact? This could be the perfect role for you.

About the Business

Join a leading distributor of high-performance turfcare and groundscare equipment, known for supplying premium machinery to golf courses, sports facilities, and local authorities across the UK. Their focus is on delivering outstanding service and technical support, ensuring customers get the most out of their equipment. As part of their growing team, you'll play a key role in maintaining the reliability and efficiency of cutting-edge turfcare machinery.

The Role – Mobile Service Technician

Based in Sussex, you’ll be out in the field, providing expert technical support to customers. Your role is all about ensuring equipment operates at peak performance, whether through scheduled servicing, urgent repairs, or diagnostic work. You’ll manage your time effectively, focusing on first-time fixes and building strong relationships with customers.

Key Responsibilities:

• Perform servicing and repairs on a range of turfcare equipment, including leading brands
• Diagnose mechanical, electrical, and hydraulic faults with precision
• Deliver exceptional customer service, representing the company professionally on-site
• Maintain detailed service records and job reports
• Promote good customer relations through prompt responses and high-quality workmanship
• Ensure all work is carried out safely, adhering to health and safety protocols
• Escalate complex issues to the Service Manager as needed
• Keep your service vehicle clean and well-maintained
• Attend product and technical training to stay updated on the latest equipment

What We're Looking For:

• Strong background in mechanical, electrical, or hydraulic repair work
• Excellent diagnostic and problem-solving skills
• Professional, confident communicator with a customer-focused attitude
• Ability to work independently and manage your own schedule
• Proficient in Microsoft Office for basic reporting and documentation
• Full UK driving licence required

Why Apply?

• Competitive salary with opportunities for overtime
• Company vehicle, tools, and uniform provided
• Ongoing technical training and personal development
• A supportive team environment with room to grow your career

If you’re ready to take your career to the next level and be part of a business that truly values your contribution, apply now.