Mobile Service Engineer

Nationwide Platforms; East Hagbourne; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading powered access provider is seeking a Mobile Service Engineer in East Hagbourne. The role includes performing maintenance, repairs, and inspections on powered access machines at various customer sites. Candidates should have relevant maintenance qualifications and experience in plant engineering, along with strong interpersonal skills. Commitment to safety and excellent customer service is essential. Join a team dedicated to delivering high standards and fostering a diverse workplace.

Qualifications

• Proven experience in the plant rental sector preferred.
• Experience in diesel engineering, auto electrics, hydraulics, and diagnostics.
• Ability to prioritize tasks and work well under pressure.

Responsibilities

• Responsible for fault-finding, servicing, repairs and maintenance.
• Complete all relevant supporting paperwork in line with procedures.
• Liaise with team members to estimate and advise on repair costs.

Skills

Fault-finding

Servicing

Repairs

Customer service

Maintenance

Education

General maintenance qualification

Job description

Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile Service Engineer you'll visit a variety of customer sites within the Didcot area, carrying out maintenance, repairs and inspections on our powered access machines to a high standard. This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access.

Responsibilities

• You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers sites.
• Routine service and maintenance of all equipment and products.
• You will be required to complete all relevant supporting paperwork in line with company procedures.
• Carry out refurbishment of equipment and products where necessary.
• Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance.
• Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers.
• Ensure the van is fully equipped with spare parts at all times.
• Ensure service records are maintained and updated onto systems and daily worksheets are populated.
• Adhere to company guidelines on Health & Safety at Work.
• Adhere to damage process, ensure product damage is highlighted.
• Maintain and ensure maximum productivity in line with company targets.
• Represent the company and values of the business and portray a professional and business‑like image to all customers, potential customers and other people you meet in the course of your work.
• Be a key driver in "Your Safety is our Priority" by leading from the front.
• Carry out other tasks and duties as required.

Qualifications

• Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
• Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
• Have the ability to prioritise tasks and work well under pressure.
• Good interpersonal skills and a good understanding of the importance of excellent customer service.

Company Overview

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media. Our customers can depend on us to provide the right solution to support their every working at height need.

Safety & Diversity Statement

At Nationwide Platforms, your safety is absolutely our priority. Our award‑winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long‑standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award‑winning secondary guarding systems and Harness ON, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.