Mobile Security Team Leader

Mitie Group plc.; Basildon; Presencial; GBP 22.000 - 26.000; Jornada completa

Descripción de la vacante

Mitie Group plc. is seeking a on-site Security Officer to manage the day-to-day operations and be the first point of contact for the security team. You will ensure standards of dress, discipline and conduct are met and oversee handovers and security logs.

You will assist in training teams, operate CCTV and access control systems, and support investigations while maintaining a high level of reliability, attendance and timekeeping. A strong customer liaison focus is required.

Formación

• Strong literacy and communication skills in English are essential.
• Must be computer and software literate.
• Reliable with the ability to use own initiative and work without supervision.
• Ability to solve problems, make decisions and prioritise in a security environment.
• Able to transfer self-motivation to staff and lead by example.
• Tactful and diplomatic when dealing with people at all levels.
• Confident and committed to continuous personal development.
• Committed to improving the Company’s performance and attendance record.

Responsabilidades

• Oversee day-to-day security operations on site.
• Be the first point of contact for the Security team and manage dress, discipline, and conduct.
• Assist in training resident security teams and induct new officers to site procedures including CCTV, access control, deliveries and removals, and alarms.
• Foster teamwork and maintain high morale through effective motivational methods.
• Assist in reviewing security officers' performance and development.
• Support security/equipment investigations (thefts, missing items, complaints).
• Provide customer/client liaison as required and ensure clear handovers and messages are read.

Conocimientos

Literacy and communication

English (verbal and written)

Computer literacy

Reliability and initiative

Decision making and prioritising

Staff motivation

Diplomacy and tact

Self-development

Attendance and timekeeping

Educación

SIA License

SC Clearance desirable

Descripción del empleo

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

Previous Security Experience

• SIA License
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.