Mobile Roadside Technician – Flexible 4‑Day Week, Home Start

Direct Line Group; Whitmore; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading insurance company in the United Kingdom seeks a dedicated vehicle maintenance professional to provide roadside assistance. This permanent role requires diagnosing issues, collaborating with a dispatch team, and ensuring customer satisfaction. Applicants must be at least 21 years old, hold a valid Category B driving licence, and possess NVQ Level 2 or similar accreditation in vehicle maintenance. Competitive salary of up to £40,000 plus OTE and various employee benefits are offered.

Benefits

9% employer contributed pension

50% off insurance products and free travel insurance

Additional Health and Dental insurance

Generous holiday allowance

Employee discounts and cashback

Qualifications

• At least 21 years old for insurance purposes.
• Current Category B driving licence required.
• Experience of lone working is desirable.
• Ability to apply up-to-date vehicle repair techniques.

Responsibilities

• Diagnose vehicle issues and provide necessary repairs.
• Work with a dispatch team to improve customer claims journey.
• Utilise a Green Flag vehicle to start the day from home.

Skills

Technical knowledge in vehicle maintenance

Empathy

Experience in the Motor Repair industry

Ability to use self-initiative

Education

NVQ Level 2 or similar type of accreditation in light vehicle maintenance

Job description

A leading insurance company in the United Kingdom seeks a dedicated vehicle maintenance professional to provide roadside assistance. This permanent role requires diagnosing issues, collaborating with a dispatch team, and ensuring customer satisfaction. Applicants must be at least 21 years old, hold a valid Category B driving licence, and possess NVQ Level 2 or similar accreditation in vehicle maintenance. Competitive salary of up to £40,000 plus OTE and various employee benefits are offered.