Mobile Retail Security & Customer Service Officer

OCS Group Limited; Welwyn Garden City; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading facilities management company in the UK seeks a Retail Area Support Officer to maintain security across multiple retail locations. You'll deter criminal activity and deliver exceptional customer service, responding to various incidents. The role requires strong observational skills and a valid SIA Licence. Flexibility to work different shifts and locations is essential. Join our mission to enhance safety and service in the community.

Qualifications

• Right to work in the UK.
• Flexibility to work across multiple locations.
• Willingness to work varied shifts.

Responsibilities

• Maintain a strong security presence to deter theft.
• Conduct regular patrols to ensure safety.
• Monitor CCTV to respond to suspicious activity.
• Respond promptly to alarms and incidents.
• Complete incident reports accurately.

Skills

Strong observational skills

Excellent communication skills

Ability to manage challenging situations

Proactive and professional approach

Education

Valid SIA Licence – Door Supervisor or Security Guarding

Job description

A leading facilities management company in the UK seeks a Retail Area Support Officer to maintain security across multiple retail locations. You'll deter criminal activity and deliver exceptional customer service, responding to various incidents. The role requires strong observational skills and a valid SIA Licence. Flexibility to work different shifts and locations is essential. Join our mission to enhance safety and service in the community.