Mobile Repair Technician

Likewize; London Borough of Croydon; Remote; GBP 28,000 - 36,000; Full time

Job summary

Likewize is seeking a Mobile Repair Technician for South London. This field role involves traveling to customers in a fully equipped repair van to diagnose faults and perform high‑quality repairs on smartphones and tablets, with a focus on customer service and warranty‑approved outcomes.

You will work in a mobile environment, meeting customers face‑to‑face, using genuine parts, and following Likewize data protection policies.

Qualifications

• Experience repairing technology items.
• Excellent communication and customer service skills.
• Full clean driving licence and over 21 for insurance.

Responsibilities

• Travel to customers within your region in a fully equipped workshop van.
• Diagnose faults and carry out high‑quality repairs.
• Provide excellent customer service and ensure customer satisfaction.

Job description

Job Description:Mobile Repair TechnicianSouth London, UKWhat This Role Is All AboutLooking for a hands‑on role where your technical skills really matter? Likewize Repair is hiring experienced Technicians to repair the UK’s smartphones and tablets on the road.As the only Apple and Samsung approved mobile repairer in the UK, you’ll work with genuine parts, professional tools, and a fully ESD‑compliant repair van, giving you everything you need to do the job right.You’ll travel within your region, meet customers face‑to‑face, diagnose faults, and carry out high‑quality repairs that return devices to warranty‑approved condition. You will combine technical repair work with face‑to‑face customer interaction, all within in a supported mobile environment.Your Key Areas of FocusTravel to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)Provide excellent customer serviceCarry out fault findingQuality Control devices using Samsung and Apple’s enhanced softwareRespecting the value of information by following Likewize's data protection / information security policies and proceduresWhat We’re Looking ForLive in the area we are recruiting for as this will be your regionHave a full clean driving licence & be over the age of 21 for insurance purposesOutstanding communication skillsA passion for technology & customer serviceDesirable experience repairing technology itemsGet To Know UsThe world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.To learn more about who we are, visit our website at www.likewize.com.Where We WorkIn this role the work happens on the move, inside our fully branded Likewize vans.At the front, you’ll find a spacious and comfortable driving area, designed to make getting from job to job easy and enjoyable. Step into the back and you’ll discover a cleverly designed Mobile Repair Workshop. It’s fully kitted out with all the tools, parts, and equipment needed to get the job done right, with everything organised and ready to go. Think practical, professional, and built to deliver high‑quality repairs wherever the day takes you.While the work may be mobile, the sense of connection is constant. Regular team catch‑ups, ongoing communication, and a strong support network mean there’s always someone to share ideas with, ask questions, or celebrate a great day’s work. You’re out and about, but always very much part of the Likewize team.Ensure Fairness & Embrace DifferencesTogether we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodation during the application or interview process, please let us know — we’re here to help.