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The RAC is recruiting a Mobile Vehicle Technician for its SMR division, covering Norwich and surrounding areas. You will follow a clearly planned schedule of pre-booked jobs, performing servicing, diagnostics and repairs at customers' driveways or car parks, focusing on quality work with minimal on-call emergencies.
From day one you’ll work with a fully equipped RAC van, tool set and diagnostics, with ongoing development and opportunity to advance toward accreditation in a structured pathway.
Join the RAC as a Mobile Vehicle Technician inour SMR Division - a new era of mobile repair.
You’ll be part of the Norwich cluster, covering areas like Norwich, Great Yarmouth, Lowestoft, Aylsham, Wymondham, Beccles. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly.
The RAC is known for roadside rescue - but this isn’t that.
Our Service, Maintenance & Repair (SMR) division is a newer, fast-growingpart of the RAC, built to deliver planned, structured repair and servicingdirectly to members - from their driveway to their workplace car park.
There are no emergency callouts, no unpredictable shift patterns and noroadside recoveries. Instead, you’ll work through a scheduled list ofjobs, with the time, tools and support you need to do quality work.
Your day starts with a clear digital schedule. Each job is pre‑booked, with themember expecting you.You’ll carry out:
And because SMR is structured, you’re not reacting to breakdowns - you’redelivering planned work that you can prepare for.
From day one, you’ll have everything you need: a fully equipped RAC van, fuelcard, uniform, full tool set and advanced diagnostics. You’ll use yourtechnical skill and problem‑solving ability to get people moving again; safely,quickly and confidently.
Why SMR is different (and why techs love it)
It’s the ideal role for techs who want variety and independence without thereactive nature of Patrol.
Either:
Investing in your technical development -At the RAC, we're committed to technical excellence. Whether you join us with formal qualifications or extensive hands-on experience, all technicians follow the same structured development pathway, combining practical learning with ongoing support and the opportunity to work towards industry-recognised accreditation.
You’remore than just great with tools - you’re great with people. Our MobileMechanics are the face of the RAC: working on driveways, in car parks, speakingdirectly with members, and providing reassurance, clarity and high-qualityservice.You enjoy independence, problem solving and real variety - each job isdifferent. From servicing and diagnostics to in depth repairs and reporting,you’re hands-on, adaptable and confident making decisions on the spot.
You take pride in using your technical ability to genuinely help people and keep them moving.
Independencein a mobile role
Thestability and support of a trusted national organisation
Ongoingdevelopment, including future EV and diagnostic skills
A rolewhere giving members complete peace of mind is simply part of what you do
We’re the RAC
At the RAC, we don’t stand still. With over 125 years of history and 12.5million members, we’re on a mission to become the UK’s number one motoringservices provider.
Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, ourpeople know we’re serious about career growth, recognition, and support.
We celebrate individuality and champion every voice. As an equal opportunities'employer, we welcome people from all backgrounds and walks of life – it’s whatsets us apart and drives us forward.