Mobile IT Technician

Experis - ManpowerGroup; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tech support firm is looking for a Mobile IT Technician to join their field team in Birmingham. This full-time position involves providing critical technical support and managing client expectations for diverse blue-chip and public sector clients across the Midlands. Successful candidates will have strong communication skills and technical aptitude, along with a full UK driving licence to travel to various sites. This is a unique opportunity to build a career in field-based technical operations.

Qualifications

• Proven experience in face-to-face roles managing client expectations.
• Experience with hardware and software troubleshooting.
• A full UK driving licence is essential.

Responsibilities

• Act as a key technical resource for high-profile organisations.
• Provide backfill support and assist in critical national projects.

Skills

Customer Excellence

Technical Aptitude

Mobility

Versatility

Job description

Mobile IT Technician (Field Based)

Location: Central Birmingham & West Midlands (covering East/West Midlands) Contract: Full-Time

Are you a proactive individual with a background in customer service and a foundation in IT support? We are looking for a Mobile Technician to join our field team, providing vital technical support and project delivery across the Midlands.

The Role

In this role, you will act as a key technical resource for some of the UK's most high-profile organisations. You will provide "backfill" support for established accounts and assist in the delivery of critical national projects.

Key Client Accounts Include: Financial & Corporate, Industrial, Public Sector Projects, and Specialist Support.

What We Are Looking For

While technical knowledge is important, we prioritise communication and reliability. You will be the face of our service on-site, often working in sensitive or high-pressure environments.

• Customer Excellence: Proven experience in face-to-face roles with the ability to manage client expectations professionally.

• Technical Aptitude: Experience with hardware and software troubleshooting.

• Mobility: A full UK driving licence is essential, as you will be travelling to various sites across Central Birmingham and the wider Midlands.

• Versatility: The ability to adapt to different site requirements, from corporate offices to government facilities.

Why Join Us?

This position offers the opportunity to work with a diverse range of blue-chip and public sector clients. It is an ideal role for a technician who enjoys variety and wants to build a career in field-based technical operations.