Mobile Hydraulic Field Service Technician

J & L Hydraulics Ltd T/A Pirtek Stoke; Stoke-on-Trent; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company pension

Job summary

Pirtek Stoke is seeking a Mobile Hydraulic Field Service Technician to service on-site hydraulic hose replacements across the UK. You will operate from a mobile workshop, handle emergency repairs, and promote Pirtek products and services to customers, while maintaining safety standards.

You will work a 24-hour on-call rota, including weekends and bank holidays, and need a full driving licence; training will be provided for the right candidate and you will join a supportive franchise team.

Qualifications

• Basic mechanical knowledge.
• Good manual dexterity and physical ability.
• Strong written and verbal communication.

Responsibilities

• Respond to breakdowns and perform emergency hydraulic hose repairs.
• Diagnose hydraulic hose failures on plant and machinery.
• Manufacture replacement hose assemblies on-site.
• Fit and test repairs safely and efficiently.
• Deliver excellent customer service and represent Pirtek professionally.
• Work workload with support from local team.

Skills

Mechanical knowledge

Manual dexterity

Communication skills

Professional presentation

Unsupervised work

Technical communication

Induction training

Plant/motor trade background

Engineering experience

Job description

Mobile Hydraulic Field Service Technician

Company:

Salary: sales commission, pension, on call bonus, after hours addition

Pirtek Stoke is increasing their fleet of mobile service units and looking for qualified hydraulic technicians to join our family. We are seeking an outgoing and competitive MSST (Mobile Sales and Service Technician) Servicing on site hydraulic hoses replacements across the UK and Ireland. We are looking for a self-motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. There will be an after-hours call out roster which is on a 24 hour basis which you will be expected to undertake and includes weekends and bank holidays all year round. You will need to hold a full driving licence and be willing to complete an online driving licence check.

The central role will be to provide a professional On-site Hose Replacement Service to Pirtek customers. This role will include being part of a 24 hr 'on-call' rota with other franchise technicians.Candidates will be expected to actively promote Pirtek products and services to existing and prospective customers throughout their given territory.The candidate is expected to maintain the highest levels of health and safety practice including the mandatory use of Personal Protective Equipment where applicable

The day-to-day management of a Mobile Sales and Service Unit (MSSU) to include:

• Maintaining sufficient stock levels within the MSSU as per a franchise supplied stock list.
• Performing routine maintenance checks in accordance with the MSSU defect checklist
• Ensuring the MSSU is kept clean and tidy inside and outside
• Managing all Pirtek supplied documentation within the MSSU including technical and procedural updates
• To provide assistance to Centre staff within the franchise when requested
• To attend Pirtek training courses as requested by management
• Good personal presentation and adherence to Pirtek policies and procedures
• Be available for on call work evenings and weekends after initial training

Key skills

• Basic mechanical knowledge
• Good manual dexterity and physical ability
• Good communication skills both orally and in writing
• The ability to present yourself in a professional and courteous manner to customers and staff
• The ability to work unsupervised and to time constraints
• Ability to effectively communicate technical information to engineering personnel
• Successful completion of the Pirtek Induction and Training programmes (based in Birmingham) and subsequent on-site assessments as requested by management.
• Ideal person to have plant or motor trade background or experience with hydraulics
• Work experience in a technical/engineering environment advantageous but not essential

Educational requirements

Full driving licence required

Benefits

• Company pension

What You'll Be Doing

As a Mobile Service Technician, you'll work from your fully equipped mobile workshop, travelling to customer sites to carry out emergency hydraulic hose repairs.

Your day could include:

• Responding to breakdowns across a wide range of industries.
• Diagnosing hydraulic hose failures on plant and machinery.
• Manufacturing replacement hose assemblies on-site.
• Fitting and testing repairs safely and efficiently.
• Delivering excellent customer service and representing the Pirtek brand professionally.
• Managing your workload while being supported by an experienced local team.