Mobile Hose Engineer

Finning Canada; St. Austell; On-site; GBP 34,000; Full time

Job summary

A prominent engineering company in St. Austell seeks a Hose Engineer to respond to customer requests for hose making and replacement services. The successful candidate will have at least 3 years of experience in the hydraulic hose industry and excellent project management skills. Benefits include a competitive salary, uncapped commission, and comprehensive healthcare. Join us to be part of a diverse and inclusive team.

Benefits

Salary - £33,970

Commission - £15,000 OTE

25 days holiday (+ option to purchase up to 5 extra days)

Annual Bonus

Healthcare benefits

Access to company share scheme

Up to 7% pension

Refer a friend bonus

Employee reward platform

Life insurance

Laptop and phone, van

Overtime

Qualifications

• Min 3 years of Engineering or Service experience, preferably in the hydraulic hose industry.
• Customer facing experience.
• H&S awareness.

Responsibilities

• Receive customer service requests and manufacture hose assemblies.
• Maintain adequate levels of stock on the FHS van.
• Develop business through good customer relations.
• Manage work order for timely invoicing.

Skills

Project management skills

Influencing and networking skills

IT skills (Microsoft Office)

Data interpretation skills

Education

3 years Engineering or Service experience

Tools

Computerised Service Information System (SIS)

Hydraulic Information System (HIS)

Specialist hose cutting and crimp tooling

Job description

Company: Finning (UK) Ltd

Number of Openings: 3

Worker Type: Permanent

Position Overview

Working within an industry leading organisation at Finning, and the largest CAT dealership in the UK and Ireland, your role as Hose Engineer will be providing a quick site‑based response for hose making and replacement services to commercial and industrial customers.

As a Hose Engineer you will be tasked with providing a quick site‑based response for hose making and replacement services to commercial and industrial customers.

You will produce a certified clean Caterpillar hose, providing hose and coupling knowledge support to service, parts and customer operations and follow Caterpillar HIS (Hydraulic Information System) for hose builds.

Job Description

As a Finning Engineer you will receive:

• Salary - £33,970 (43hr week)
• Commission - £15,000 OTE (uncapped commission)
• 25 days holiday (+ option to purchase up to 5 extra days holiday)
• Annual Bonus
• Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
• Access to company share scheme
• Up to 7% pension
• Refer a friend bonus
• Employee reward platform (retails discounts and other employee rewards)
• Life insurance
• Laptop and phone, van
• Overtime

Major Job Functions

• Receive customer service requests, assess response time and any requirements for assistance so that the customer is informed of situation and satisfied with service progress – manufacture hose assemblies to meet customer needs both internal and external.
• Maintain adequate levels of stock on the FHS van, ensuring the repair equipment is in safe and proper working order, so that service work can be carried out with unnecessary delay.
• Seek to develop increased business for FHS through good customer relations and the ongoing awareness and feedback of competitive activities and opportunities in the territory.
• Manage work order to ensure timely invoicing, including managing costs.

Specific Skills

• Good project management and planning/organisation skills.
• Excellent influencing and networking skills.
• Excellent IT skills including intermediate Microsoft Office, Excel, Word and PowerPoint skills.
• Ability to interpret large amounts of data and information to support planning and decisions.

Knowledge

• Deep understanding of the use of general service manuals and computerised Service Information System (SIS) and Hydraulic Information System (HIS) from the OEM.
• Practical knowledge of tooling and specialised equipment to conduct repairs and assembly of hydraulic hoses.
• Hydraulic and/or mechanical fitting knowledge.
• The use of specialist hose cutting and crimp tooling.

Accountability

• Adhere to agreed job times.
• Ensure the highest quality of finished product.
• Ensure positive feedback / nil customer complaints.
• Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area/vehicle.
• Carry out pre‑use checks on equipment.

Education and Experience

• Min 3yrs Engineering or Service experience preferably in the hydraulic hose industry.
• Customer facing experience.
• H&S Awareness.

If you would like to be a part of a global organisation offering industry leading training and a competitive package then apply online today.

At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces‑friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.