Mobile Hire Desk Specialist — Field Customer Growth

GAP Group Ltd; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading hiring solutions company is seeking a Mobile Hire & Sales Coordinator to serve as the first point of contact at customer sites. The role involves processing hire administration, managing stock levels, and addressing customer complaints. Successful candidates should have experience in a high-volume hire desk environment, excellent customer service skills, and proficiency in MS Office. Frequent travel across the Midlands is expected, with a competitive salary and numerous benefits offered.

Benefits

Competitive salary

Bonus scheme

Annual leave

Pension scheme

Employee welfare fund

Qualifications

• Experience in a high-volume hire desk role.
• Ability to work to own initiative.
• Full driving license is required.

Responsibilities

• Process hire desk administration and handle customer queries.
• Maintain stock levels to meet customer demand.
• Check vehicle loads and coordinate with depot team.

Skills

Customer service skills

Organizational skills

Effective communication

Proficient IT skills

Team player

Tools

MS Office (Outlook, Excel)

Job description

A leading hiring solutions company is seeking a Mobile Hire & Sales Coordinator to serve as the first point of contact at customer sites. The role involves processing hire administration, managing stock levels, and addressing customer complaints. Successful candidates should have experience in a high-volume hire desk environment, excellent customer service skills, and proficiency in MS Office. Frequent travel across the Midlands is expected, with a competitive salary and numerous benefits offered.