Mobile HGV Technician

The Solution Automotive Limited; Watford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company is seeking a skilled Mobile Technician to perform on-site servicing and repairs. The ideal candidate will have NVQ Level 3 in Vehicle Maintenance and experience with diagnostic equipment. Responsibilities include addressing customer-reported defects, conducting fleet checks, and ensuring vehicles are safe to use. A Full UK driving license and customer service skills are essential. The role offers a competitive salary and a comprehensive benefits package, including pension and company discounts.

Benefits

Pension plan

Company discounts on various services

Enhanced maternity and paternity pay

Life assurance and healthcare plan

Free eye tests and flu jabs

Paid volunteer time

Long service awards

Qualifications

• Previous experience in a similar Mobile Technician/Mechanic role, ideally in a main dealership environment.
• Extensive experience with diagnostic equipment.
• Full UK driving licence.

Responsibilities

• Carry out on-site servicing and repairs at customer locations.
• Diagnose problems using specialist diagnostic equipment.
• Maintain detailed and accurate records for each job.

Skills

Diagnostic equipment proficiency

Vehicle repair and maintenance

Customer service skills

Education

NVQ Level 3 Vehicle Maintenance

Job description

Salary: £17.40 per hour plus 5% bonus paid bi annually

Working Hours: Monday - Friday, 07.00- 16.30

About the role

• Carry out on-site servicing and repairs using comprehensive system specialist knowledge and a high diagnostic authority. To attend customer locations daily and manage your efficiently between sites, reacting to urgent and reported defects promptly and efficiently.
• Attending customer sites to service and repair vehicles on customer premises
• Ensuring all defects reported by the customer are actioned
• Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedules
• Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer's vehicle
• Ensuring vehicles are safe to use
• Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
• If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isn't possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
• Completing servicing in line with manufacturer's guidelines
• Maintaining detailed and accurate records as required for each job carried out

Experience Required

• Previous experience in a similar Mobile Technician/Mechanic role, ideally in a main dealership environment
• NVQ Level 3 Vehicle Maintenance qualification in either Heavy Goods Vehicles or Light Vehicles, depending on role
• Full UK driving licence
• Extensive experience with diagnostic equipment
• Experience with electric vehicles

Benefits Package

• Pension plan
• Company discounts on vehicles, gym memberships, cinema tickets, and more
• Enhanced maternity and paternity pay
• Life assurance and healthcare plan
• Free eye tests, flu jabs, and on-site parking
• Paid volunteer time and long service awards
• Additional benefits, including support for family-related leave