Mobile Funeral Arranger- 6 Months Fixed Term Contract

Co-op Group; Royal Leamington Spa; On-site; GBP 26,000; Full time

Job summary

A community-focused organization in Leamington Spa is seeking a Mobile Funeral Arranger for a six-month fixed term contract to support families during their time of need. This full-time role involves travel to various locations, maintaining a welcoming environment, and providing compassionate support without prior experience required. Comprehensive benefits including competitive salary, pension contributions, and generous discounts are offered.

Benefits

30% off Co-op branded products

Pension contributions up to 10%

Employee Assistance Programme

Career development opportunities

Discounts on Co-op products and services

Qualifications

• Full UK driving licence and access to a vehicle.
• Ability to work independently and manage branches.
• Good communication skills with clients and colleagues.
• Confident with basic calculations and invoicing.
• Good IT skills and willingness to learn new applications.

Responsibilities

• Travel to meet clients and build community relationships.
• Support clients in person and over the phone.
• Maintain a clean and safe funeral home environment.
• Manage documentation digitally for funeral arrangements.
• Refer regulated work to appropriate teams.
• Support manual handling tasks when required.

Skills

Communication skills

Basic numeracy

IT skills

Empathy and care

Attention to detail

Job description

Mobile Funeral Arranger – 6 Months Fixed Term Contract

£25,369 (£13.01 per hour) plus benefits

Full time 37.5 hours per week, 9am-5pm, Monday to Friday

Mobile role covering funeral homes in Leamington Spa, Warwick, Rugby, Daventry & Kenilworth

You can apply for this job on your mobile in a few simple steps – no CV required.

You’ll need a full manual UK driver’s licence for this role.

At Co‑op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones.

You don’t need previous experience in the funeral industry to apply as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co‑op products and services.

Find the kind of job satisfaction you didn’t think was possible. Apply today.

What you’ll do

• Travel to meet clients, build and maintain positive relationships with the community.
• Support our clients both in person and over the phone, arranging family visits and answering client questions.
• Make sure that the funeral home – both inside and outside – is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, as well as reporting and recording any maintenance issue (there will be times when you’ll be the only person in branch).
• Work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing.
• Make sure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team.
• Support with manual handling of coffins and the deceased.
• Update client management applications, entering accurate and timely information to ensure records are always kept up to date.

This role would suit people who have

• A full UK driving licence and access to a vehicle.
• The ability to work confidently on their own – whether travelling to client meetings or independently managing a branch when needed.
• Good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally.
• The ability to confidently work with numbers and doing basic calculations such as cash handling, working out discounts, simple data entry and invoicing.
• A keen eye for detail and accuracy, making sure regulatory policies and processes are always adhered to.
• Good IT skills, with the ability to use a range of technology devices and systems (e.g. computers, tablets, smartphones, printers) and the ability to learn and effectively use new applications and systems.
• A passion for delivering great service and building relationships.
• High levels of empathy, discretion and care.
• The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment to ensure safe working practices will be provided).

Why Co‑op?

You’ll get a fantastic benefits package including:

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, as well as discounts on other Co‑op products and services.
• 23 days holiday (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Background checks and selection process

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre‑employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire to ensure you are fit to perform the role. We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre‑employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.