Company name: Mitie TS
Job Title: Mobile Engineering Assistant
Reporting to: Engineering Manager
Job objectives and responsibilities
Assist with the M&E Engineering team in carrying out technical and other practical tasks, covering a designated area but required to be peripatetic between several work locations. Take responsibility and ownership of completion of tasks to achieve contract KPIs.
Main duties
- Log and record all statutory requirements and maintain up to date records.
- Manage first line response to any associated service request.
- Facilitate first time response and effect a permanent fix wherever possible.
- Carry out safe isolations in accordance with MITIE guidelines.
- Generate reports to the helpdesk where escalation is appropriate.
- Undertake technical tasks to check plant equipment, maintaining fault logs.
- Undertake Preventative Planned Maintenance (PPM) tasks, and log and record results.
- Test electrical appliances to standard frequencies (PAT).
- Replace tubes, lamps and lamp fittings.
- Carry out minor adaptations to the environment, e.g. put up shelves, notice boards, etc.
- Carry out regular testing of intruder, fire and panic alarms and arrange repairs where appropriate.
- Unblock sinks and drains as required.
- Repair leaks, fit new tap washers, repair ballcocks, etc.
- Minor decoration and refurbishment.
- Adjust doors, tighten hinges, change or fit locks and door closers.
- Erect shelves, coat racks and assemble flat‑packed furniture.
- Liaise with building occupants to resolve maintenance issues.
- Liaise with other MITIE employees on site to ensure normal building operations are not disrupted.
- Receive deliveries, sign paperwork and pass to consignee where appropriate.
- Ensure contractors are properly identified and that appropriate provisions are made for safe working (permit to work).
- Liaise with Emergency Services and alarm companies for all intruder and fire alarm activations, arranging for emergency boarding‑up or other repairs as required.
- Hold site master key and bank of slave keys for all sites where appropriate.
- Prevent unauthorised access and parking.
- Coordinate fire and bomb evacuations according to procedures in liaison with FM.
- Ensure all building occupants comply with Health and Safety legislation.
- Undertake risk assessments and method statements for all operations falling within the scope of the job.
- Conduct regular building walk inspections (including all elements of service delivery).
- Test emergency lighting and arrange repairs when necessary.
- Undertake porterage duties where appropriate.
- Ensure all waste is removed appropriately.
- Undertake minor and major office moves, liaising with FM and Moves teams.
- Participate with and promote recycling.
- Ensure paths are safe and kept free from ice and snow where appropriate.
- Keep grounds free from litter, including small landscaping tasks.
- Perform any other duties of a similar nature as required by the Facilities Management Team.
Person Specification
- Experience of PPM and reactive work/tasks.
- Water hygiene awareness and practical application.
- Proven knowledge of Health and Safety.
- Ability to understand building plans.
- Proven knowledge of building services and plant room operation.
- Manual handling training.
- Team player.
- Proficiency with hand and power tools.
- Clean driving licence.
- Numeracy and literacy skills; experience in using PDA devices.