North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role,
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Job Overview
The post holder will be based at Cossham and support FM Team Leader including covering remote sites.
As a Working Supervisor, Post Holder requires a Full UK Driving licence.
To support and be responsible for the allocation of work to the Domestic Staff on duty ensuring that a responsive high-quality service is provided to meet the needs of the user. To supervise and work with the Domestic Staff to provide an efficient and cost-effective service, ensuring staff are appropriately deployed and are equipped with the necessary equipment and that the Trust Policies and Procedures are adhered to.
Able to liaise appropriately and professionally with own staff and all other service users.
Responsible to ensure service delivery in line with National Standards of Healthcare Cleanliness 2025.
Main duties of the job
- Support FM Team Leader, working afternoon and evening, be responsible for the day to day control, monitoring, and supervision of all cleaning tasks and schedules within designated areas in alignment to Service Level Agreements and NHS Cleaning Regulations.
- Contribute in the preparation and supervision of shift rotas to ensure service delivery
- Delegate and prioritise tasks to domestic staff members on a daily basis
- Carry out staff induction and adhoc training processes and complete within the required timescales, including completing a review meeting with the staff to confirm their successful completion
- Communicate daily with Team Lead communicate operational activities and requirements
- Communicate any exceptional issues to Team leader in a timely manner e.g. lack of resource to carry out essential tasks
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
- Hold regular Team briefs for FM team staff within your designated areas
- Manage staff to ensure that PST Uniform and Dress Code Policy is adhered to and that a clean and professional image is presented at all times whilst on duty
- Report into the Team Leader on a regular basis to ensure that staff shifts, holidays, absences and training records for all PST staff are fully maintained accordingly.
- Ensure that all essential equipment is continually available, that it is used in accordance with the current Safe Systems of Work and that it is cleaned after use and regularly maintained in accordance with service contracts and agreements
- To deal with ad-hoc patients and relative and carer queries in relation to the service delivery, and elevate to the FM Team Leader as appropriate
- Advise accountable staff of relevant operational issues and changes
- Ensure adherence to waste management policies and protocols in line with Trust procedures
- Complete and support closure of rectifications following a cleaning audit and feedback to FM Team leader.
- Ensure operational Infection prevention protocols are being adhered to by Domestic team members
- To demonstrate a full understanding of Service Levels Agreements for all designated areas of responsibility and to ensure delivery of these through appropriate support, resourcing and daily operational management
- Ensure and manage the appropriate use of PPE by Domestic Team members
- Liaise regularly with the Clinical Site Team as commensurate to the role.
- Act as a communication link daily between FM staff and clinical staff to ensure that both parties are kept up to date with relevant and key operational information e.g. during infection cleans etc.
- Responsible for completing, verifying and forwarding any Accident and Incident Reports forms via RADAR to Team Leader as necessary
- Responsible for assisting in the delivery of appropriate risk assessments and standard operating procedures in line with operational practises and needs
- To carry out any operational tasks as required on occasion to ensure full service delivery
- Sign off annual leave requests and obtain final agreement from FM Team Leader
- Ensure PAR levels for stock and consumables are rotated and maintained in line with operational need
- Carry out duties in accordance with the Departmental Health & Safety Policy, the Health & Safety at Work Act and the Departmental Written Systems of Work
- To be a role model and reflect and promote the values of the Trust in all activities.
- To carry out any other duties commensurate with the post as directed by the FM Management Team
Person specification
Shortlisting criteria
Essential criteria
- NVQ level 1 in cleaning, customer and support services or equivalent experience
- Working in a team based environment
- Understanding of domestic service activities in relation to NHS cleaning and
- Standard and the associated local cleaning frequency schedules.
- Understanding of general cleaning and some Portering tasks in line with operational requirement.
- Working in a busy multi-faceted environment
- Full clean Manual Driving Licence required.
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
- As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
- The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
- BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
- To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
- If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Important
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date.
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.