Mobile Branch Personal Banker & Team Leader

NatWest Group; Lanark; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading banking institution is seeking a Personal Banker to provide exceptional customer service through mobile branch banking. You will process transactions, answer queries, and develop customer relationships in local communities. Ideal candidates are over 25, have a valid driving licence, and a passion for customer service. Competitive salary starts at £26,010, with generous benefits including 33 days of holiday and a flexible rewards programme.

Benefits

Protection, healthcare and lifestyle benefits

Generous holiday entitlement

Monthly retirement fund contribution

Qualifications

• Must be over 25 and have held a valid driving licence for two years.
• Ability to thrive under pressure and improve service.
• Strong interpersonal skills to explain products meaningfully.

Responsibilities

• Process all customer banking transactions and ensure customer records are updated.
• Develop relationships with customers to meet their needs.
• Follow safe and secure mobile branch operating processes.

Skills

Customer service passion

Strong attention to detail

Communication skills

Ability to work independently

Job description

A leading banking institution is seeking a Personal Banker to provide exceptional customer service through mobile branch banking. You will process transactions, answer queries, and develop customer relationships in local communities. Ideal candidates are over 25, have a valid driving licence, and a passion for customer service. Competitive salary starts at £26,010, with generous benefits including 33 days of holiday and a flexible rewards programme.