Mitigation Supervisor

Servpro Industries, Inc.; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local restoration service provider in the UK is seeking a Mitigation Supervisor to lead restoration projects and ensure customer satisfaction. The role involves coordinating restoration processes, managing labor and equipment, and adhering to safety protocols. Candidates should have at least one year of experience in cleaning, restoration, or construction and a high school diploma. Join us and make a positive difference daily as part of a dedicated team, ensuring high service standards in challenging moments.

Qualifications

• 1+ year experience in cleaning, restoration, or construction required.
• Willingness to lift heavy objects (up to 100 pounds).
• Ability to work in tight spaces and at heights.

Responsibilities

• Coordinate restoration processes ensuring quality control.
• Manage customer and client experiences for project satisfaction.
• Document projects and communicate updates to the team.

Skills

Customer service skills

Project management

Team leadership

Safety protocol adherence

Education

High school diploma/GED

Job description

SERVPRO of Central Seattle is hiring a Mitigation Supervisor!

To learn more and apply, e‑mail your resume and/or a brief description of work history to [email address].

Personal and professional development

As the front‑line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall project satisfaction; communicate clear expectations to restoration technicians and supervise their activities.
• Thoroughly document restoration projects and support the services provided.
• Manage labor, equipment, and supply usage on assigned projects.
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety.
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians.

Position Requirements

• High school diploma/GED.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

Compensation: $25.00 – $28.00 per hour.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy. We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever.