Milk Round

Cotteswold Dairy Ltd.; Hereford; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Commission & bonuses

Holiday entitlement 18 days + BH

Refer-a-friend £500

Discounted products

Pension: Aviva

Health & wellbeing support

Job summary

Cotteswold Dairy Ltd. is seeking a Delivery Driver at the Hereford Depot. This role involves night shifts on a milk round, delivering dairy products to doorstep customers and using handheld devices to process orders and payments.

You’ll load your vehicle, ensure products are secure, and maintain high service standards. The post requires a full UK driving licence (Category B), good customer service skills, and physical fitness for manual handling.

Qualifications

• Excellent customer service and communication skills.
• Valid UK driving licence (Category B).
• Physically able to perform manual handling tasks.
• Willingness to work nights and early mornings.
• Reliable with strong time management and attention to detail.

Responsibilities

• Deliver milk and dairy products to doorstep customers on time and in full.
• Operate as a milk roundsperson across rural and urban routes.
• Use handheld devices to record deliveries, orders and payments.
• Load and unload delivery vehicle and secure products for transport.
• Follow food hygiene, health & safety and security procedures.
• Collect empty bottles, returns and payments where required.
• Maintain vehicle cleanliness and roadworthiness.

Skills

Customer service

Communication

Full UK driving licence (Category B)

Manual handling fitness

Reliability & time management

Job description

About The Role

Delivery Driver - Hereford Depot

Location: Hereford, Herefordshire
Department: Depot Operations
Hours: 4 nights per week, minimum 38 hours, flexibility required. Start times typically between 23:00 - 02:00

Cotteswold Dairy, one of the UK’s leading independent family-owned dairies, is seeking a reliable and motivated Delivery Driver to join our Hereford team. This is a high-intensity, multi-drop milk delivery role - just like the traditional milk round - delivering fresh dairy products direct to customers’ doors. You’ll be the friendly face of our business on the doorstep, providing excellent customer service throughout your round.

The Role - Delivery Driver (Milk Roundsperson)

As a Delivery Driver, you’ll operate on a set milk round, covering both rural countryside and urban areas. Using handheld technology, you’ll process orders, update customer accounts, and manage any payments. You’ll load your vehicle with accuracy, secure products for safe travel, and complete deliveries in line with agreed schedules. This is a physically active role involving night shifts, early mornings, and manual handling.

Key Responsibilities

• Deliver milk and dairy products to doorstep customers on time and in full
• Operate as a milk roundsperson, covering both rural and town delivery routes
• Use handheld devices to record deliveries, customer orders, and payments
• Load and unload your delivery vehicle, ensuring all products are secured
• Follow all food hygiene, health & safety, and security procedures
• Collect empty bottles, returns, and payments where required
• Maintain your vehicle in a clean and roadworthy condition

What We’re Looking For

• Full UK driving licence - standard Category B licence accepted
• Good customer service and communication skills
• Physically fit for manual handling in a fast-paced role
• Comfortable with early morning starts and working nights
• Reliable, with strong time management and attention to detail
• Previous experience in a delivery driver, milk delivery, or retail role is desirable but not essential - full training will be given

Benefits

• Competitive salary with commission, gallonage payments, and driving bonuses
• 18 days’ holiday plus bank holidays, increasing after 3 years of service
• Refer-a-friend bonus scheme (up to £500)
• Discounted products and delivery options
• Aviva pension scheme (4% employee, 4.5% employer contributions)
• Health and wellbeing support through Simply Health

If you’re looking for a rewarding driving role as a Delivery Driver, Milk Roundsperson, or Milk Delivery Driver in a respected family-run business, we’d love to hear from you.

About Us

Since 1938, Cotteswold Dairy has flourished from a modest milk round-delivering just 30 gallons a day using a bucket and ladle-delivering into one of the UK’s most respected independent, family-run dairies, rooted in Tewkesbury. Built on the founding values of quality, service, and cleanliness, the business has remained committed to those principles spanning three generations, now under the leadership of Managing Director George Workman.

Today, we process, pack, and deliver over 100 million litres of milk and dairy products each year to doorstep customers and businesses across England and Wales, operating from multiple depots and a modern production site in Tewkesbury.

At our heart lies a strong ethical and environmental commitment. We partner with local farms within a 60-mile radius-many Red Tractor-certified-promoting sustainable farming practices, animal welfare, and minimal environmental impact. We’ve championed eco-friendly initiatives for decades, including returnable glass bottles, electric milk floats, telematics for efficient logistics, and zero waste-to-landfill operations.

More than a business, Cotteswold Dairy is a values-driven community dedicated to delivering wholesome, high-quality dairy products while nurturing people, our communities, and our planet-making us a compelling and meaningful place to build your career.