Military Service Check Administrator

Capita plc; Brighton; On-site; GBP 25,000; Full time

Job summary

A leading recruitment service provider in Brighton is seeking a Military Service Check Administrator to support the verification process for candidates with military backgrounds. This vital position involves reviewing applications, maintaining records, and liaising with military personnel. The ideal candidate will possess strong IT skills, excellent attention to detail, and the ability to engage effectively with stakeholders. This role offers a salary of £24,043.50 and various benefits including holiday allowance and pension schemes.

Benefits

23 days' holiday (rising to 27)

Paid volunteering day

Auto-enrolment to company pension

Life assurance

Cycle2work scheme

Parental leave benefits

Qualifications

• Experience with JPA or similar platforms is desirable.
• Knowledge of military policies or prior service experience is a plus.
• Competence in using Excel formulas for data analysis is beneficial.

Responsibilities

• Review applications from individuals with prior military service.
• Check information across multiple verification platforms.
• Liaise with internal teams and senior military personnel.
• Handle queries confidently and professionally.
• Maintain accurate records and update systems.

Skills

IT literate with strong Microsoft Excel skills

Ability to navigate complex systems

Attention to detail

Excellent stakeholder engagement skills

Resilience under pressure

Proactive mindset

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

JPA or similar platforms

Job description

Recruiting tomorrow's Army today. Be the best to support the best!

As a Military Service Check Administrator, you will play a key role in supporting the verification process for candidates who have previously served in the Armed Forces. This is a vital position ensuring accurate checks and smooth progression for applicants rejoining the Army.

You will join an established team and contribute to maintaining high standards of compliance and stakeholder engagement throughout the recruitment process.

What you'll be doing:

• Reviewing applications from individuals with prior military service, ensuring accuracy and completeness of records
• Checking information across multiple platforms, including JPA (Joint Personnel Administration) and other verification systems
• Liaising with a wide range of stakeholders, including internal Capita teams and senior military personnel such as Captains and Majors
• Handling queries confidently and professionally, often in challenging situations
• Maintaining accurate records and updating systems, including Excel spreadsheets
• Supporting continuous improvement by sharing ideas and identifying process enhancements.

What we're looking for:

Essential

• IT literate, with strong skills in Microsoft Excel, Word and Outlook.
• Ability to navigate complex systems
• Attention to detail and accuracy when reviewing sensitive information.
• Excellent skills and confidence when engaging with stakeholders at all levels.
• Resilient under pressure and committed to delivering a high standard of service.
• A proactive mindset with a willingness to contribute to process improvements.

Desirable

• Experience with JPA or similar platforms
• Knowledge of military policies or prior service experience
• Competent in using Excel formulas for data analysis and reporting

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information;

Recruitment Partnership Project | Capita

What's in it for you?

• Offering a salary of £24,043.50
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always. Fearless innovation … Achieve together Every day is valued

What we hope you'll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team – [e-mail]