Military Library Clerk

Sodexo; United Kingdom; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading facilities management provider is seeking a Military Library Clerk to oversee library operations at the Army Education Centre in Colchester. The role requires strong IT skills and excellent communication abilities. Candidates should have 5 GCSEs or an NVQ Level 2 qualification. The position offers on-the-job training, career development opportunities, and various wellbeing and financial benefits.

Benefits

On-the-job training

Career development opportunities

Wellbeing support

Financial benefits

Work perks

Qualifications

• 5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration.
• Strong IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Experience in a customer-facing environment.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage the daily running of the Army Library.
• Use the Library Management System to manage stock.
• Conduct information searches using digital and print resources.
• Manage user records in line with GDPR requirements.
• Deliver induction sessions on library services.

Skills

Strong IT skills

Excellent communication skills

Customer service skills

Independent work

Proactive engagement

Education

5 GCSEs (Grade C/4 or above) or NVQ Level 2

Tools

Microsoft Office

Job description

18 hours per week Mon-Thu 09:00-12:30, Fri 09:00-13:00 (flexible on days/hours worked - to be discussed at interview). £12.21 per hour. Free Car parking. Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is Colchester, CO2 7UT.

Job Description: An exciting opportunity has arisen for a dedicated and organised individual to join the 18 Army Education Centre as a Military Library Clerk, responsible for the day-to-day operation of the Army Library and Information Centre at Merville Barracks, Colchester, CO2 7UT. You will play a key role in supporting the Army Library and Information Service, ensuring that all users have access to high-quality resources, information, and support. This is a rewarding position at the heart of the military learning community, helping to promote reading, research, and lifelong learning among Service personnel.

What You’ll Do:

• Library Operations: Manage the daily running of the Army Library and Information Centre.
• Use the Library Management System to manage stock, add new members, issue and return materials, and track overdue items.
• Liaise with Army Library and Education Centre staff to recommend new materials relevant to users’ needs.
• Process new stock and withdraw outdated materials as directed.
• Maintain an orderly, welcoming, and professional library environment.
• Enquiries and Information Support: Conduct information searches using both digital and print resources.
• Refer complex or specialist requests to the Services Central Library or other Army Library branches.
• Membership and Outreach: Manage user records in line with GDPR requirements.
• Develop proactive outreach initiatives to increase membership and engagement with the library.
• User Education and Support: Deliver induction sessions and guidance on library services.
• Plan and lead learning activities that promote research, reading, and information literacy skills.
• Information Systems and Compliance: Carry out first-line IT system administration, including updates and backups.
• Ensure compliance with Army Library and Army IT policies, and data protection standards.
• Marketing and Reporting: Promote the library through marketing and communications in line with Army Library and local Education Centre strategies.
• Record and submit monthly usage statistics and quarterly management reports.

What You Bring:

• 5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration (or equivalent).
• Strong IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Experience in a customer-facing environment.
• Ability to work independently with minimal supervision.
• Friendly and proactive approach to engaging with the military community.
• Desirable: Previous experience in a library or information service environment.
• Desirable: ECDL/ITQ Level 2 qualification.

What we offer:

• On-the-job training with professionals.
• Fully funded apprenticeship qualifications.
• Career development opportunities within Sodexo.
• A friendly and supportive work environment.
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values your employees and offers real career growth opportunities.