Military Library Clerk

Sodexo Ltd; Colchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A renowned workplace support company in Colchester seeks a dedicated Military Library Clerk to manage the Army Library and Information Centre operations. Responsibilities include daily library management, user education, information support, and marketing initiatives aimed at the military community. Applicants should possess 5 GCSEs and strong IT skills, with opportunities for career growth and excellent perks including training and wellbeing support.

Benefits

On-the-job training with experienced professionals

Fully funded apprenticeship qualifications

Career development opportunities within the company

Wellbeing Support – 24/7 virtual GP

Financial Benefits – Discounts for you and your family

Cycle to Work Scheme

Flexible work

Protective uniform

Qualifications

• 5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration (or equivalent).
• Strong IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Experience in a customer-facing environment.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage the daily running of the Army Library and Information Centre.
• Conduct information searches using both digital and print resources.
• Manage user records in line with GDPR requirements.
• Deliver induction sessions and guidance on library services.
• Carry out first-line IT system administration.

Skills

Strong IT skills, including Microsoft Office applications

Excellent communication and customer service skills

Experience in a customer-facing environment

Friendly and proactive approach to engaging with the military community

Education

5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration

Job description

• 18 hours per week
• Mon-Thu 09:00-12:30, Fri 09:00-13:00 (flexible on days/hours worked - to be discussed at interview)
• £12.21 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline- thedestination you should input is Colchester, CO2 7UT

Job Description:

An exciting opportunity has arisen for a dedicated and organised individual to join the 18 Army Education Centre as a Military Library Clerk, responsible for the day-to-day operation of the Army Library and Information Centre at Merville Barracks, Colchester, CO2 7UT.

You will play a key role in supporting the Army Library and Information Service, ensuring that all users have access to high-quality resources, information, and support. This is a rewarding position at the heart of the military learning community, helping to promote reading, research, and lifelong learning among Service personnel.

What You’ll Do:

Library Operations

• Manage the daily running of the Army Library and Information Centre

• Use theLibrary Management System to manage stock, add new members, issue and return materials, and track overdue items.

• Liaise with Army Library and Education Centrestaff to recommend new materials relevant to users’ needs.

• Process new stock and withdraw outdated materials as directed.

• Maintain an orderly, welcoming, and professional library environment.

Enquiries and Information Support

• Conduct information searches using both digital and print resources.

• Refer complex or specialist requests to the Services Central Library or other Army Librarybranches.

Membership and Outreach

• Manage user records in line with GDPR requirements.

• Develop proactive outreach initiatives to increase membership and engagement with the library.

User Education and Support

• Deliver induction sessions and guidance on library services.

• Plan and lead learning activities that promote research, reading, and information literacy skills.

Information Systems and Compliance

• Carry out first-line IT system administration, including updates and backups.

• Ensure compliance with Army Library and Army IT policies, and data protection standards.

Marketing and Reporting

• Promote the library through marketing and communications in line with Army Library and local Education Centre strategies.

• Record and submit monthly usage statistics and quarterly management reports.

What You Bring:

• 5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration (or equivalent).

• Strong IT skills, including Microsoft Office applications.

• Excellent communication and customer service skills.

• Experience in a customer-facing environment.

• Ability to work independently with minimal supervision.

• Friendly and proactive approach to engaging with the military community.

Desirable

• Previous experience in a library or information service environment.

• ECDL/ITQ Level 2 qualification.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a companythat values its employees and offers real career growth opportunities.