Military Library Clerk

Sodexo; Colchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading facilities management company is seeking a Military Library Clerk in Colchester. This role involves managing the Army Library and Information Centre, supporting military personnel with high-quality resources. The ideal candidate will have strong IT skills, excellent customer service abilities, and relevant education. The position offers competitive pay and development opportunities within the organization.

Benefits

On-the-job training

Fully funded apprenticeship qualifications

Career development opportunities

Wellbeing support

Financial benefits

Cycle to Work Scheme

Flexible work options

Protective uniform

Qualifications

• 5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration (or equivalent).
• Strong IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Experience in a customer-facing environment.
• Ability to work independently with minimal supervision.
• Friendly and proactive approach to engaging with the military community.

Responsibilities

• Manage the daily running of the Army Library and Information Centre.
• Use the Library Management System for stock management and member services.
• Conduct information searches using both digital and print resources.
• Develop proactive outreach initiatives to increase library membership.
• Deliver induction sessions and guidance on library services.

Skills

Strong IT skills, including Microsoft Office applications

Excellent communication and customer service skills

Experience in a customer-facing environment

Ability to work independently

Proactive engagement with the military community

Education

5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration

Tools

Library Management System

Job description

• 18 hours per week
• Mon-Thu 09:00-12:30, Fri 09:00-13:00 (flexible on days/hours worked - to be discussed at interview)
• £12.21 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

Job Description

An exciting opportunity has arisen for a dedicated and organised individual to join the 18 Army Education Centre as a Military Library Clerk, responsible for the day-to-day operation of the Army Library and Information Centre at Merville Barracks, Colchester, CO2 7UT.

You will play a key role in supporting the Army Library and Information Service, ensuring that all users have access to high-quality resources, information, and support. This is a rewarding position at the heart of the military learning community, helping to promote reading, research, and lifelong learning among Service personnel.

What You'll Do

Library Operations

• Manage the daily running of the Army Library and Information Centre
• Use the Library Management System to manage stock, add new members, issue and return materials, and track overdue items.
• Liaise with Army Library and Education Centre staff to recommend new materials relevant to users' needs.
• Process new stock and withdraw outdated materials as directed.
• Maintain an orderly, welcoming, and professional library environment.

Enquiries and Information Support

• Conduct information searches using both digital and print resources.
• Refer complex or specialist requests to the Services Central Library or other Army Library branches.

Membership and Outreach

• Manage user records in line with GDPR requirements.
• Develop proactive outreach initiatives to increase membership and engagement with the library.

User Education and Support

• Deliver induction sessions and guidance on library services.
• Plan and lead learning activities that promote research, reading, and information literacy skills.

Information Systems and Compliance

• Carry out first-line IT system administration, including updates and backups.
• Ensure compliance with Army Library and Army IT policies, and data protection standards.

Marketing and Reporting

• Promote the library through marketing and communications in line with Army Library and local Education Centre strategies.
• Record and submit monthly usage statistics and quarterly management reports.

What You Bring

• 5 GCSEs (Grade C/4 or above) or NVQ Level 2 in Business Administration (or equivalent).
• Strong IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Experience in a customer‑facing environment.
• Ability to work independently with minimal supervision.
• Friendly and proactive approach to engaging with the military community.

Desirable

• Previous experience in a library or information service environment.
• ECDL/ITQ Level 2 qualification.

What we offer

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.