Mid Market Account Manager

Sustainable Energy First; Lytham St Annes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading sustainable energy company in Lytham St Annes is seeking an Account Manager to drive customer satisfaction and profitability. You will build and manage relationships, apply effective account management techniques, and collaborate with teams. The ideal candidate has a strong sales background and excellent negotiation skills. This role offers a salary up to £26,000 per annum plus commission and includes benefits such as flexible working and private medical insurance.

Benefits

Salary up to £26,000 plus commission

25 days holidays plus bank holidays

Remote and flexible working

Gym contribution

Private Medical Insurance

Enhanced parental leave

Qualifications

• Good track record of working in sales and account management.
• Excellent negotiation and influencing skills.
• Strong written and verbal communication skills.
• Commercial mindset in decision-making.
• Good problem-solving and numerical skills.
• Ability to work both as a team member and independently.

Responsibilities

• Build and manage customer relationships.
• Apply telephony-based account management techniques.
• Collaborate with teams to identify opportunities and resolve issues.

Skills

Sales experience

Negotiation skills

Communication skills

Proficient in Microsoft Office

Problem-solving

Ability to analyse data

Job description

Overview

In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Responsibilities

• Build and manage relationships with customers, ensuring their needs are met and profitability is maximised.
• Apply telephony-based account management techniques to drive customer success and revenue growth.
• Collaborate with teams to identify opportunities, resolve issues, and present compelling propositions to customers.

Qualifications

• A good track record of working in a sales and account management environment
• Good negotiation and influencing skills
• Good communication skills, written and verbal
• Proficient user of Microsoft Office applications
• Commercial approach when making decisions
• Good problem-solving and numerical skills
• Able to work as a team and individually
• Ability to analyse and review large data sets quickly and effectively, quickly establishing any anomalies and the best proposition for the customer

Benefits

• Salary: Up to £26,000 per annum plus commission
• Holidays: 25 days + bank holidays + your birthday off
• Remote and flexible working
• Gym contribution
• Long service awards
• Private Medical Insurance
• Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
• Simply Health
• Challenging work and development
• Inclusion and Belonging

We believe that diversity is more than a commitment, it's at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you're ready to take the next step, then we look forward to hearing from you!