Mid Level QA Engineer

Hibob Inc.; West of England; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

25 days annual leave

Parental leave (up to 16 weeks)

Pension contribution

Mental wellbeing support

Learning allowance

Dog-friendly office

Job summary

CareScribe, based in Bristol, is seeking a Mid Level QA Engineer to ensure our platform works for users now and as we scale. You’ll join a small, dedicated QA team collaborating with Engineering, Product and Design to own testing for features from requirement to release.

You’ll explore automated testing, accessibility, and AI-assisted approaches while growing your testing craft in a supportive team with strong user-focus and inclusion values.

Qualifications

• Hands-on, commercial experience of manual end-to-end and regression testing.
• Ability to write test plans and bug tickets for engineers and non-technical colleagues.
• Experience testing across browsers and devices with BrowserStack or similar.

Responsibilities

• Join three amigos sessions before work starts to agree what good looks like.
• Write test plans and execute them as features land, ensuring usability.
• Test across browsers/devices and contribute to a reusable test suite.
• Raise clear tickets with steps, collaborate with engineers to fix issues.
• Check WCAG conformance and accessibility across the product.
• Automate checks where possible using Playwright and AI-assisted testing.
• Flag risks in stand-ups and retros, share learnings with the QA team.
• Suggest better practices and help QA scale with the team.

Skills

Manual testing

End-to-end testing

Regression testing

Accessibility testing

Agile/Scrum

Test planning

Bug tracking

Cross-browser testing

Automation basics

JavaScript basics

Tools

BrowserStack

Playwright

Cypress

Postman

Git

Jira

Linear

Job description

Mid Level QA Engineer

Salary: £34,000 – £41,000 depending on experience
Location: Bristol (Hybrid) at least 2 days a week in the office

At CareScribe, we're building the foundations for more inclusive, neurodiverse-friendly spaces.

We build assistive technology that removes barriers and helps people work and study independently. Our products are used by thousands of students, employees and organisations across the UK, including Caption.Ed, for live captioning and note-taking, and TalkType, dictation software that turns voice into text.

Our ambition is to become a trusted partner for organisations, combining technology, knowledge and enablement to make inclusion work in real life, every day. Not just through individual adjustments, but through systems, tools and confidence that scale.

Everything we build is grounded in real user needs and lived experiences. Many of our users are neurodivergent or disabled, and they rely on our products every day. We believe trust is earned through genuine adoption, measurable outcomes and products people truly value.

We're recently PE backed and moving from start up to scale up. We're being bold about the direction: expanding beyond the UK, growing from individual products into a wider platform with new products in development, and sharpening our focus on where we can have the most impact. It's a great time to join.

As we grow, we're looking for a Mid Level QA Engineer to help make sure everything we ship works well for our users, now and as the platform grows.

A Note from the Hiring Manager

Hi, I'm Tom, CTO at CareScribe, we want (and need) to produce quality, reliable software that genuinely transforms the lives of our users and customers. We have a small, dedicated and talented QA team who work well with our development and product teams, and this new role will be a valuable addition. You won't be walking into this alone, you'll have their support and wider Engineering behind you too.

We're looking for someone with a broad understanding of user experience, who can make sensible trade-offs based on context and is keen to understand our systems and applications in depth. You'll use the new tools available to help build out our automated testing, while bringing the judgement that recent advances in LLMs haven't replaced: knowing what good software looks, feels and behaves like.

If you care about quality and the people who rely on our products, I'd love to hear from you.

About the Role

You'll join our QA team as a hands‑on tester, working closely with Engineering, Product and Design. You'll own the testing for the features you pick up, from the first conversation about what we're building through to release.

You'll be supported by Tom, our CTO, and work day to day alongside our QA engineers and the wider Engineering team. It’s a great fit for someone who’s confident running their own testing and wants to grow, whether that’s into automation, deeper accessibility work, or helping shape how we test as the team expands.

What You’ll Be Doing

• Joining three amigos sessions with an engineer and product manager before work starts, asking the awkward questions and agreeing what good looks like
• Writing test plans and working through them as features land, checking not just that things work, but that they make sense to use
• Testing across browsers and devices in BrowserStack, and adding to our reusable test suite
• Raising clear tickets with replication steps, and working with engineers to get issues fixed
• Checking our products against WCAG and making sure they work for people using assistive technology
• Automating the checks that don’t need a human, using tools like Playwright and AI‑assisted testing, so you can spend your time on the ones that do
• Flagging risks in stand‑ups, planning and retros before they become problems
• Sharing what you learn with the wider QA team, and suggesting better ways of doing things when you spot them

About You

You'll likely be a great fit if you have:

• Hands‑on, commercial experience of manual end‑to‑end and regression testing (functional and non‑functional)
• Written test plans and bug tickets that both engineers and non‑technical colleagues can act on
• Tested across browsers and devices, using tools such as BrowserStack or similar
• Tested against WCAG or other accessibility standards
• Used testing tools such as Playwright or Cypress, Postman or similar, and are comfortable with basic JavaScript scripting
• Some experience of automated testing, even if it has not been the main part of your role
• Used Git and a bug tracking or test management tool such as Linear or Jira
• Worked in an Agile team, ideally Scrum
• Owned the testing for features from requirements through to release

It’s a bonus if you:

• Have built or maintained automated test suites
• Have used AI tools to build out test suites, and have a view on where they help and where they don’t
• Bring an interest in or experience of neurodiversity, accessibility or workplace inclusion

This is a mid level role, so we don’t expect you to have done it all. If you’ve got a solid testing foundation and want to build your skills in automation and AI‑assisted testing, we’ll support you to grow with the team. If you enjoy finding ways to break software (in a good way!) and care about the people using it, you’ll fit in well.

Working at CareScribe

We want CareScribe to be a place where people can do great work, grow their careers, and feel supported. We offer:

• Transparent pay and performance frameworks
• 25 days holiday (rising to 30) plus bank holidays, with the option to buy
• Up to 16 weeks' full-pay/8 weeks half-pay parental leave (up to 6 weeks for partners)
• 5% employer pension contribution with option to salary sacrifice
• Company sick pay - 4 weeks full pay and 4 weeks at half pay
• Spill mental wellbeing support and Health Shield cash plan
• £250 annual learning allowance
• 10 "Work Away" days each year
• Free access to Caption.Ed and TalkType for friends and family
• Two paid volunteer days
• Team socials, away days, and a dog‑friendly office
• Matched charity donations

Location

This role needs you in our Bristol office at least two days a week. We can only consider applications from people who already live within commuting distance, or who are actively in the process of relocating to the Bristol area.

If you’re relocating, please tell us in your cover note where you are on the move.

Right to Work in the UK

This role is open to candidates who already have the right to work in the UK. We’re not currently able to offer visa sponsorship.

Equal Opportunities

CareScribe is committed to building a diverse, inclusive, and supportive workplace. We want everyone here to feel valued, respected, and able to do their best work.