Microsoft Account Manager

Digital Waffle; Leicester; On-site; GBP 34,000 - 40,000; Full time

Job summary

A global presentations and communications agency is seeking a Microsoft Account Manager in Leicester. The role includes managing complex projects and leading client communications while coordinating with the internal team. Applicants should have at least three years of relevant experience and strong problem-solving skills. The company offers extensive benefits, including private healthcare and training budgets.

Benefits

Private healthcare

Training budgets

Profit share scheme

Sabbatical opportunities

Volunteer time

Tech allowance

Qualifications

• At least three years experience in a coordination, admin or delivery support position.
• Experience working at pace while managing multiple deadlines.
• Ability to solve problems independently.

Responsibilities

• Manage complex projects and lead client communications.
• Coordinate with the internal team on the Microsoft account.
• Take ownership of project delivery and ensure client satisfaction.

Skills

Project delivery management

Client communication

Problem-solving

Multi-project management

Familiarity with Scoro, Monday, Smartsheet

Tools

Scoro

Monday

Smartsheet

Job description

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A global presentations and communications agency, certified as a "Great Place To Work" and famed for its creative work with international high-growth enterprises, is on the hunt for a Microsoft Account Manager to join the team, working alongside the Account Director on the Microsoft account, to manage complex projects, lead client communications and co-ordinate the internal team.

If you have at least three years of experience working within a creative/marketing agency, the ability to work on multiple projects at once and experience communicating effectively with clients, then this role may be the one for you.

Location: Leicester (Three days per week, onsite)
Salary: Up to £40,000 per annum

Requirements

- At least three years experience in a coordination, admin or deliver support position, ideally within a creative or marketing agency
- Demonstrable experience working at pace whilst managing multiple deadlines
- Willing to take ownership of project delivery, including briefings, client communications, deadlines and internal stakeholder management
- A self-starter with the ability to solve problems rather than escalating them
- Capable of communicating clearly, ensuring both clients and the internal team have a strong comprehension of requirements
- Experience with the use of relevant tech, including Scoro, Monday, Smartsheet or similar
- Comfortable adjusting working hours when needed to support US time zones (this is supported with flexible working arrangements)
- Although not compulsory, previous experience working with an enterprise technology client is desirable

And what do you get in return? This agency is a people-first business, and their employees are at the heart of everything they do. Accordingly, they offer a tonne of great benefits, including but not limited too; Private healthcare, training budgets, a profit share scheme, sabbatical opportunities, volunteer time and a tech allowance.

Interested? If so apply via the relevant links, or alternatively send your CV

Please note that due to the volume of CV's we receive, we can only respond to applicants that we deem suitable for the position. All applicants must have the full right to work within the UK.