Microsoft 365 Dynamics Specialist

Berkeley Square IT; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT consultancy is looking for an experienced Microsoft 365 Dynamics Specialist in Manchester. This role involves configuring Dynamics 365, designing workflows in the Power Platform, and integrating Microsoft services. Ideal candidates will have significant experience in public sector implementations and working within agile teams. Strong knowledge of licensing strategies is crucial.

Qualifications

• Must have experience working in a multi-disciplinary agile team.
• Proven track record in designing and implementing workflows.
• Experience in training users on Microsoft Dynamics.

Responsibilities

• Configure Microsoft Dynamics 365 to meet client needs.
• Design business workflows using Power Platform.
• Build prototypes to test new features in Dynamics.

Skills

Experience with Microsoft Dynamics 365

Business process workflow design

Power Apps development

Agile delivery team collaboration

Training technical and non-technical personnel

Dynamics integration with Microsoft 365

Knowledge of licensing options

Tools

Microsoft Dynamics 365

Microsoft Azure

Power BI

Job description

My client is seeking an experienced Microsoft 365 Dynamics Specialist. This role is critical to being able to provide the right MS Dynamics expertise to setup CRM and Customer Insights and Journeys. You will work with a small team including a business analyst, product owner, business service owner and other data/M365 specialists and will ideally have previous experience of working in the public sector implementing Dynamics from scratch.

The Role

• Configure Microsoft Dynamics 365 to meet client needs
• Design business workflows and apps in the Power Platform to extend out of the box functionality.
• Build prototypes and proof of concepts using Dynamics and Microsoft 365 integration to support rapid test and learn on new features.
• Advise on licensing and best practice approaches to combining the right levels of licensing with roles as needed
• Identify what roles are needed and ensure roles-based access is setup and tested and all users understand how these work.

Candidates must have the following skills / experience

• Experience of working closely as a member of a multi-disciplinary agile delivery team to design and implement business solutions.
• Experience of working with teams to design business process workflows and Power Apps.
• Experience of working with and training technical and non-technical people.
• Experience of functional configuration of MS Dynamics Sales and Customer Insights and Data including marketing journeys.
• Experience of managing Dynamics 365 and Power Platform administration including security, DLP, environment strategy and setup, Dataverse configuration.
• Experience of designing and implementing test approaches and protocols.
• Strong knowledge of Dynamics integration with Microsoft 365, Microsoft Azure, Power BI.
• Strong knowledge of MS Dynamics and Power Platform licensing and how to get the best value for the business.