Microbiology Lab Team Lead - Shift Supervisor

Eurofins; United Kingdom; Remote; GBP 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Annual Leave increase on service date

Company Pension Plan

Life Assurance Scheme

Healthcare Cash Plan

Enhanced Maternity, Adoption and Pater

Employee Assistance Programme

Health and Wellbeing Programmes

Free parking

Worldwide career opportunities

Rewards for service and milestones

Zusammenfassung

Eurofins is seeking a Laboratory Team Leader to support the Microbiology Laboratory in daily operations, ensuring safe, efficient testing in line with quality and customer requirements.

The role is a full-time, 40-hour week with a four-week rotational pattern (08:30-17:00 and 11:00-19:30) and one weekend in four. You will lead 5–15 staff, plan resources, investigate non-conformances, manage training, and ensure compliance with quality, UKAS and ISO 17025.

Qualifikationen

• Science qualification, relevant laboratory experience, or equivalent combination of education and experience.
• Understanding of laboratory operations, quality systems, investigation techniques, root cause analysis and Health & Safety requirements.
• Laboratory experience with workload coordination, training and/or coaching colleagues.
• MS Office and laboratory system.

Aufgaben

• Provide day-to-day leadership and supervision to defined area(s) of the laboratory and lead a team of approximately 5-15 laboratory personnel.
• Support Laboratory Managers with operational planning, resource allocation and workload management.
• Investigate non-conformances, customer complaints, quality issues and operational incidents, identifying root causes and implementing corrective and preventative actions.
• Coordinate staffing, work rota, holidays and workload allocation.
• Conduct probation reviews, performance reviews and return-to-work meetings.
• Support recruitment, interviewing, onboarding and induction activities.
• Ensure staff training, competency assessments and e-learning requirements are maintained.
• Work collaboratively with other Team Leaders, Supervisors and Managers to ensure productivity and quality targets are met.
• Ensure compliance with quality, customer, UKAS and regulatory requirements.
• Participate in audits and support corrective and preventative actions.
• Support the management of non-conforming work, ensuring appropriate containment, documentation, escalation and follow-up actions are completed.
• Lead or support investigations into laboratory errors, deviations, out-of-specification results and process failures.
• Monitor trends in non-conformances, customer complaints and quality indicators to identify improvement opportunities.
• Ensure investigation records, corrective actions and associated documentation are completed accurately and within required timescales.
• Support customer query and complaint investigations and liaise directly with customers where required regarding quality incidents, service issues, investigations and corrective actions.
• Work closely with Customer Services, Quality and Laboratory Management teams to ensure customer concerns are appropriately addressed.
• Produce and review KPI and operational reporting.
• Promote and maintain the highest standards of Health & Safety.
• Deputise for Laboratory Managers when appropriate.
• Undertake any other reasonable dutieswithin the role.

Kenntnisse

Communication skills

Organisation

Problem solving

Continuous improvement

ISO 17025 knowledge

UKAS requirements

Food microbiology knowledge

Team/Line Leader experience

Investigations into non-conforming

MS Office

Laboratory systems

Ausbildung

Science qualification or equivalent

Tools

MS Office

Laboratory system

Jobbeschreibung

Eurofins is seeking a Laboratory Team Leader to support the Microbiology Laboratory in daily operations, ensuring safe, efficient testing in line with quality and customer requirements.

The role is a full-time, 40-hour week with a four-week rotational pattern (08:30-17:00 and 11:00-19:30) and one weekend in four. You will lead 5–15 staff, plan resources, investigate non-conformances, manage training, and ensure compliance with quality, UKAS and ISO 17025.