MICE Operations Executive

Travel Trade Recruitment; Greater London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A leading Destination Management Company in London is seeking an Operations Manager to manage MICE Group itineraries. The ideal candidate will have at least two years of experience in MICE operations, strong negotiation and communication skills, and a passion for event planning. This role offers a salary of £35k - £42k pa, with a hybrid work model after probation, performance bonuses, and opportunities for long-term career development.

Benefits

Performance-related bonus

Company pension

Company events

Qualifications

• At least 2 years experience in operations of MICE Groups.
• Strong negotiation and communication skills.
• Ability to develop innovative program concepts.

Responsibilities

• Handle MICE Group Clients for the DMC.
• Develop original event proposals tailored to client needs.
• Prepare detailed event budgets.
• Secure deals with suppliers and confirm service details.
• Manage pre-production and onsite event management.
• Provide exceptional customer service.

Skills

Event planning

Negotiation

Communication

Creativity

Detail-oriented

Job description

Well-established and respected Destination Management company is seeking an Operations Manager to curate itineraries for MICE Groups. If you are passionate about crafting unforgettable events, that run smoothly, and have experience of working with B2B, handling MICE clients in this field, this is your ideal role. With a starting salary of circa £35k pa - £42k pa dependent on experience, plus additional benefits and being part of a great DMC you can forge a long term career, this is a great move for you if you have two years within a similar role. Ideally office based for probation in London, then hybrid, there is scope for more flexibility dependent on your experience.

JOB DESCRIPTION

• Handling the MICE Group Clients for the DMC
• Develop original and exciting program proposals tailored to client needs and budgets.
• Prepare detailed event budgets, ensuring cost-effectiveness and profitability.
• Secure the best deals with suppliers by negotiating contracts and confirming service details.
• Manage all aspects of pre-production, ensuring seamless delivery of the event.
• Assist with onsite event management, guaranteeing a smooth and successful experience for clients.
• Respond to inquiries from potential and existing clients, providing exceptional customer service.

EXPERIENCE REQUIRED

We are seeking candidates with at least 2 years experience in the operations of MICE Groups within the Inbound Tours Sector. You will be a highly organised and detail-oriented individual with a passion for event planning, and a creative thinker who can develop innovative and engaging program concepts. You will have strong negotiation and communication skills to build positive relationships with vendors and clients.

A second European language is strongly desired for this role

THE PACKAGE

With a starting salary of circa £35k - £42k pa DOE this is a great opportunity to play a vital role in creating unforgettable events for a diverse clientele. You will work in a dynamic and collaborative work environment where your creativity is valued. This is a permanent full-time role located in London, hybrid/flexible working after training and probation (potentially negotiable on flexibility dependent on experience). There is a Performance related bonus, company pension and company events, with great long term career prospects.

INTERESTED?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Amy Bright. I can be contacted on 0203 887 9444 or [e-mail]