MICE Operations Executive

Travel Trade Recruitment Limited; Greater London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A well-established Destination Management company in London is seeking an Operations Manager to handle MICE group clients and create tailored itineraries. The role requires at least 2 years of experience, strong negotiation and communication skills, and a passion for event planning. Starting salary is competitive at £35k‑£42k per annum, with additional benefits like a performance-related bonus and a company pension, alongside hybrid working options after probation.

Benefits

Performance-related bonus

Company pension

Company events

Long-term career prospects

Qualifications

• Minimum 2 years of experience in MICE operations within the inbound tours sector.
• Fluency in a second European language is strongly desired.
• Ability to develop innovative and engaging program concepts.

Responsibilities

• Handle MICE group clients for the DMC.
• Develop original and exciting program proposals tailored to client needs.
• Prepare detailed event budgets to ensure profitability.
• Negotiate with suppliers for the best deals.
• Manage pre-production and ensure event delivery.
• Assist with on-site event management.

Skills

Strong negotiation skills

Excellent communication skills

Detail-oriented

Creativity in event planning

Organizational skills

Job description

Well-established and respected Destination Management company is seeking an Operations Manager to curate itineraries for MICE Groups. If you are passionate about crafting unforgettable events that run smoothly and have experience of working with B2B, handling MICE clients in this field, this is your ideal role.

Salary starts at approximately £35k‑£42k per annum, dependent on experience, with additional benefits. The role is initially office‑based for probation in London, followed by a hybrid arrangement with potential for greater flexibility.

Job Description

• Handling MICE group clients for the DMC.
• Develop original and exciting program proposals tailored to client needs and budgets.
• Prepare detailed event budgets, ensuring cost‑effectiveness and profitability.
• Secure the best deals with suppliers by negotiating contracts and confirming service details.
• Manage all aspects of pre‑production, ensuring seamless delivery of the event.
• Assist with on‑site event management, guaranteeing a smooth and successful experience for clients.
• Respond to inquiries from potential and existing clients, providing exceptional customer service.

Experience Required

We are seeking candidates with at least 2 years of experience in the operations of MICE groups within the inbound tours sector. The ideal candidate is highly organised, detail‑oriented, passionate about event planning, and a creative thinker capable of developing innovative and engaging program concepts. Strong negotiation and communication skills are essential for building positive relationships with vendors and clients.

A second European language is strongly desired for this role.

The Package

Starting salary of circa £35k‑£42k per annum (DOE). This permanent, full‑time role is located in London, with hybrid/flexible working following training and probation (potentially negotiable based on experience). Additional benefits include performance‑related bonus, company pension, company events, and excellent long‑term career prospects.

Interested?

Please follow the application instructions by attaching your CV. If you are not a fit for this role but keen to pursue a career in the travel industry, feel free to submit your CV for other opportunities.