Mhst - Mental Health Care Support Worker

Leicestershire Partnership Nhs Trust; Leicester Forest East; On-site; GBP 26,000 - 27,000; Full time

Job summary

Leicestershire Partnership NHS Trust is recruiting a Band 3 Senior Healthcare Assistant to support the emotional wellbeing of children and young people across Leicester, Leicestershire and Rutland. You will work in the Mental Health Support Teams, delivering high-quality care under supervision and helping families access the right services.

You will gather information after referrals, provide mental health advice, support practitioners with clinical tasks, promote wellbeing and uphold

Qualifications

• Experience in a mental health setting.
• Excellent communication and interpersonal skills.
• Understanding safeguarding and risk management.

Responsibilities

• Gather information after referral to assess mental health needs.
• Provide mental health advice and signposting.
• Support practitioners with delegated clinical and therapeutic activities.
• Promote positive mental health and wellbeing.
• Maintain accurate and timely clinical records.

Skills

Mental health experience

Communication skills

Safeguarding awareness

Team collaboration

Organisation

Empathy

Job description

Job summary

Are you passionate about supporting the emotional wellbeing of children and young people? Do you want to be part of a service making a real difference in schools and communities across Leicester, Leicestershire and Rutland?

Our Mental Health Support Teams (MHSTs) are seeking enthusiastic and compassionate Band 3 Senior Healthcare Assistants to join our growing multidisciplinary team. This is an excellent opportunity to support children, young people and families to access the right help at the right time while developing your skills within an innovative and supportive mental health service.

As a Senior Healthcare Assistant, you will support the delivery of high-quality mental health care under the supervision of registered practitioners. You will play a key role within our Triage and Duty Service, ensuring referrals are managed efficiently and that children and families receive timely advice, support and access to appropriate services.

Working as part of an experienced multidisciplinary team, you will:

• Gather information following referral to assess mental health needs.
• Provide mental health advice and signposting.
• Support practitioners with delegated clinical and therapeutic activities.
• Promote positive mental health and wellbeing.
• Respond appropriately to safeguarding concerns.
• Maintain accurate and timely clinical records.

Main duties of the job

Please see the Job Description, Person Specification and Additional Information attached to this Advert.

We are looking for someone who:

• Has experience working in a mental health setting.
• Demonstrates excellent communication and interpersonal skills.
• Is compassionate, organised and able to work effectively in a busy service.
• Can build positive relationships with children, young people, families, schools and partner agencies.
• Understands safeguarding and risk management.
• Is committed to improving outcomes for children and young people.

What We Offer

Mental Health Support Teams work in partnership with schools, colleges and other agencies to provide early intervention and support for children and young people's mental health. We are committed to delivering compassionate, evidence-based care and promoting a whole-school approach to emotional wellbeing.

You will receive regular supervision, ongoing support and opportunities for professional development within a supportive and collaborative team environment.

If you are looking for a rewarding role where you can make a positive impact on the lives of children and young people, we would love to hear from you.

Mobility Requirement

The service operates across Leicester, Leicestershire and Rutland. You must have access to your own transport and be able to travel to meet service needs. Reliance on public transport alone is not suitable for this role.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

• Date posted: 26 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 007476
• Job locations: County Hall, Penn Lloyd Building, Glenfield, Leicester, Leicestershire, LE3 8TB, United Kingdom

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

• Employer name: Leicestershire Partnership NHS Trust
• Employer's website: https://www.leicspart.nhs.uk/jobs/

For questions about the job, contact:

• Hiring Manager: Surekhaben Joshi, [e-mail]