MHCAS Clinical Support worker | West London NHS Trust

West London Mental Health Trust; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading mental health service provider in the UK is seeking a Band 3 Clinical Support Worker to join their Mental Health Crisis Assessment Service. You will support individuals in mental health crises, assist with assessments, and ensure a safe environment. The ideal candidate should be compassionate, possess strong communication skills, and be committed to team values. Apply by 14 Nov 2025.

Qualifications

• A genuine passion for helping people in crisis.
• Strong communication and teamwork skills.
• A caring, positive, and flexible approach.

Responsibilities

• Support individuals in mental health crisis.
• Assist with assessments.
• Ensure a safe, therapeutic environment.

Skills

Strong communication skills

Teamwork skills

Compassionate approach

Job description

Overview

We have an exciting opportunity for motivated and compassionate individuals to join our newMental Health Crisis Assessment Service (MHCAS)at Lakeside.

As a Band 3 Clinical Support Worker, you’ll be at the heart of patient care — supporting people in mental health crisis, assisting with assessments, and ensuring a safe, therapeutic environment. You’ll work closely with the multidisciplinary team, providing direct care and supporting the day-to-day running of the service.

Requirements

• A genuine passion for helping people in crisis.
• Strong communication and teamwork skills.
• A caring, positive, and flexible approach.
• Commitment to our values:Togetherness, Responsibility, Excellence, Caring.

About the Trust

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Application details

This advert closes on Friday 14 Nov 2025