Metering Technician

Sert Group Limited; Bath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A smart energy solutions provider in the UK seeks a Metering Health Worker to support customers with smart meter installations and maintenance. Responsibilities include providing pre-and post-installation support, explaining meter operations, and encouraging energy-saving habits. Ideal candidates should possess strong communication and customer service skills. Full training is provided. This role is crucial for delivering greener energy solutions across designated postcode areas.

Qualifications

• Strong communication and customer service skills.
• Self-motivated and organized.

Responsibilities

• Provide support to customers before and after smart meter installations.
• Clearly explain how their meters work.
• Reconnect meters and replace SIMs, modems, batteries, and aerials.
• Encourage energy-saving behaviours.
• Carry out site surveys and update records using a tablet.

Skills

Strong communication skills

Customer service skills

Self-motivated

Job description

Job Description

Join the Smart Energy Movement

We’re growing our Metering Team and looking for motivated, customer-focused individuals to help deliver smarter, greener energy solutions across the UK. Covering OX/RG (Oxford, Reading, Newbury), PO/GU (Portsmouth, Fareham, Guildford), DT/BH (Dorchester, Bournemouth, Poole), BN (Brighton, Worthing, Eastbourne), TN/ME (Tunbridge Wells, Tonbridge, Maidstone, Medway), BS (Bristol, Weston-super-Mare), EX (Exeter, Barnstaple), PL (Plymouth, Launceston), BA/TA (Bath, Yeovil, Taunton, Bridgwater) and TQ/TR (Torquay, Newton Abbot, Truro, Falmouth, Penzance) plus surrounding towns and villages across these postcode areas.

No technical experience? No problem full training is provided.

What You’ll Be Doing

As a Metering Health Worker, you’ll be out in the field supporting customers and ensuring their smart meters are working properly. Your role will involve:

• Providing support to customers before and after smart meter installations
• Clearly explaining how their meters work
• Reconnecting meters and replacing SIMs, modems, batteries and aerials
• Encouraging energy-saving behaviours
• Carrying out site surveys and updating records using a tablet

What You’ll Need

• Strong communication and customer service skills
• Self-motivated, organ...