Messaging Implementation Engineer

RTX; Crawley; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology firm in Crawley is seeking a Systems Engineer II to join the Messaging Implementation Engineering Team. The role involves configuring software applications, managing customer-facing projects, and troubleshooting technical issues. The ideal candidate will have a Bachelor's degree in a STEM field and extensive experience with messaging systems and IBM WebSphere MQ. This position offers an engaging opportunity within an international team environment.

Qualifications

• 4+ years of experience in relevant fields or 5 years without a degree.
• Extensive experience with Type B and ICAO messaging formats.
• Ability to work independently and in a cross-functional team.

Responsibilities

• Configure software applications using Java / JavaScript.
• Manage multiple implementations and migration projects.
• Troubleshoot customer issues and provide technical advice.

Skills

Java / JavaScript

Messaging systems/protocols

Analytical skills

Technical communication

Troubleshooting skills

Problem-solving skills

Customer interaction

Education

Bachelor's degree in STEM

Tools

IBM WebSphere MQ

AWS Connect

Job description

Systems Engineer II - Messaging Implementations

Collins Aerospace Connected Aviation Solutions (CAS) Networks and Messaging Services support over 1500 aviation customers transmitting over 75 million messages per day across the Aviation community. We are currently seeking a Systems Engineer with a passion for aviation to join the Messaging Implementation Engineering Team.

The candidate will work directly with Engineering Manager, Program Management, Customers and Technical Engineering leads across multiple disciplines and supporting groups. The candidate will support our Messaging team with implementing, modifying, configuring, testing and documenting airline middleware messaging connections and routing between Collins Aerospace - CAS airline message services and customer end systems.

Primary Responsibilities

• Configure software applications and services using Java / JavaScript
• Manage multiple customer‑facing implementation and migration projects / tasks
• Partner with the operations team to troubleshoot customer issues and provide written responses to questions
• Provide technical advice to internal sales, product and service delivery teams
• Troubleshoot and work directly with our customers

Qualifications

• Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 4 years of relevant experience (or 5 years in lieu of a degree)
• Extensive experience with messaging systems/protocols/messaging formats such as Type B and ICAO messaging formats
• Extensive experience with IBM WebSphere MQ (MQSeries) middleware messaging and queuing
• Experience with Commercial Airline / Global Distribution Service operational messaging
• Ability to professionally and effectively interact with internal and external customers
• Possess written and oral communication (including listening) skills
• Strong analytical and problem‑solving skills
• Ability to manage deadlines and troubleshoot issues in a positive and engaging manner
• Ability to work independently and in an international cross‑functional team environment
• Ability to troubleshoot and resolve system and connectivity issues

Preferred Qualifications

• High level understanding and knowledge of core networking, subnetting, firewalls, VPN and AWS Connect
• Software development experience

Network and / or Routing Configuration Experience

• Experience in configuring and troubleshooting network and routing protocols

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.