Messaging Engineer

Picture More Ltd; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global professional services organization in Central London seeks an experienced Messaging Engineer for a 12-month fixed-term contract. The role involves ensuring the performance and stability of clients' messaging infrastructure while providing expert support. You'll need a solid background in messaging systems, particularly with Microsoft products and have experience in technical support. This position allows for hybrid working, with flexibility around office attendance.

Qualifications

• Proven background working as a Messaging Engineer within the Professional Services or Legal sector.
• Strong experience with Microsoft Exchange and cloud-based email services.
• Ability to write PowerShell scripts for system tasks.

Responsibilities

• Evaluate new messaging systems to optimize service levels.
• Contribute to projects delivering new messaging services.
• Provide support to users and resolve incidents effectively.
• Maintain compliance with software licensing agreements.
• Perform preventative maintenance on messaging services.

Skills

Messaging Engineer experience

Windows Server expertise

Active Directory

Microsoft Exchange 2019/SE

Exchange Online

Intune

PowerShell scripting

Email systems security

Tools

Microsoft Exchange

Enterprise Vault

Job description

Are you an experienced Messaging Engineer who enjoys supporting the delivery, maintenance and enhancement of platforms and services in a demanding messaging environment?

We have a fantastic opportunity for an experienced Messaging Engineer to join a global professional services organisation for a 12 month initial fixed term contract. In this role you will play a key part in ensuring the stability, performance and future development of our clients messaging infrastructure as well as providing expert technical support and guidance across the business.

Responsibilities

• Evaluating new messaging systems and technologies to save time, increase service levels and reduce costs
• Contributing to assigned projects to support delivery of new messaging services to the business
• Providing support to users on software platforms supported by the Messaging team
• Resolving incidents relating to messaging services in accordance with the Messaging Service Level Agreement and escalating where appropriate
• Being a technical escalation contact for enquiries and issues related to messaging services from users, more junior team members and Service Desk and desk‑side support teams
• Performing preventative maintenance
• Maintaining inventory information and complying with software licensing agreements

Qualifications

• Proven background working as a Messaging Engineer within the Professional Services or Legal sector
• In‑depth experience of Windows Server and Active Directory
• Strong experience with Microsoft Exchange 2019/SE, Exchange Online and Intune
• Knowledge of email archiving products, such as Enterprise Vault (desirable)
• Familiarity with cloud‑based email filtering services such as Microsoft Exchange Online Protection
• Ability to write PowerShell scripts to automate system administration tasks is desirable
• Good understanding of the principles of email systems, security processes, best practices, backup procedures, and networks

Key Details

• 35 hours per week on a shift pattern covering 7:30am - 6:00pm with flexibility in accordance with the needs of the business
• Hybrid working - 3 days a week in the office in Central London

Interested? If you're an experienced Messaging Engineer open to a new exciting role then we would love to hear from you. Hit apply and one of our experienced team will be in touch to discuss in more detail.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.