MES Service Delivery Lead

Airbus; Stevenage; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading aerospace company is seeking a Service Delivery Manager to support and champion a Manufacturing Execution System (MES) used by thousands of users. This role involves ensuring delivered services meet customer requirements and monitoring service performance for improvements. Candidates should possess experience with MES systems and a commitment to proactive issue resolution. This position offers competitive financial rewards, work-life balance, and personal development opportunities, including access to e-learning courses.

Benefits

Competitive salary

Annual profit share

Contributory pension

Flexible working hours

Wellbeing benefits

Qualifications

• Experience with ONE MES and interest in learning about DELMIA Apriso MES.
• Deep technical expertise of MES systems and their interactions.
• Proactively identifying issues before they become critical.

Responsibilities

• Support and champion a MES used by users.
• Ensure delivered services meet or exceed customer requirements.
• Monitor service performance and drive improvements.

Skills

Experience with ONE MES

Deep technical expertise of MES systems

Passionate about championing MES

Problem-solving skills

Tools

DELMIA Apriso MES

Plex Smart Manufacturing Platform

Oracle Cloud Manufacturing

SAP Manufacturing Execution

Job description

A leading aerospace company is seeking a Service Delivery Manager to support and champion a Manufacturing Execution System (MES) used by thousands of users. This role involves ensuring delivered services meet customer requirements and monitoring service performance for improvements. Candidates should possess experience with MES systems and a commitment to proactive issue resolution. This position offers competitive financial rewards, work-life balance, and personal development opportunities, including access to e-learning courses.