Mercure Chester Abbots WellFood & Beverage Assistant

Aimbridge EMEA; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in the United Kingdom is seeking a Food and Beverage Assistant to ensure guests enjoy a high-quality dining experience. Responsibilities include taking orders, serving food, and maintaining a clean dining environment. Ideal candidates should possess strong communication skills, attention to detail, and a passion for guest service. The role offers industry-leading training and discounts across hotels, making it an excellent opportunity for those looking to grow in the hospitality sector.

Benefits

Industry leading training

Hotel discounts portfolio wide

Access to employee assistance programme

Uncapped incentives

Access to hotel gym facilities

Free staff meals

Free staff parking

Qualifications

• Passionate about providing an exceptional guest experience.
• Ability to engage with guests in a friendly and professional manner.
• Willingness to support colleagues across the hotel.

Responsibilities

• Ensure guests have a positive dining experience.
• Greet guests, take orders, and serve food and drinks.
• Maintain a clean and organised dining area.

Skills

Customer service skills

Strong communication skills

Team collaboration

Attention to detail

Flexibility to work varying shifts

Job description

As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

Qualifications

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

Mercure Chester Abbots Well
Whitchurch Road, Christleton, Chester, Cheshire, CH3 5QL, Few Chester hotels can boast two acres of exquisite landscaped gardens and a dedicated health and beauty spa, but the Chester Abbots Well Hotel does so in abundance. Nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks, this 4-star Chester hotel is ideal for weekend breaks and pamper breaks. After a day in the hotel's Feel Good Health Club, experience fine dining at The Brasserie restaurant and bar. The newly refurbished Feel Good Health Club boasts one of the most fully equipped gyms in Chester, while the swimming pool, spa, jacuzzi and steam room facilities make it one of the top relaxation destinations in the city. Explore the historic wonders Chester has to offer, including the Roman Amphitheatre and the defensive Roman walls that surround the city. The cathedral and half-timbered medieval buildings are must-sees! The Mercure Chester Abbots Well Hotel provides accommodation 2 miles from Chester railway station and the historic city centre. Visit the ancient cathedral or shop for designer fashions at Cheshire Oaks outlet village.

Benefits

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Access to hotel gym facilities
• Staff meals on duty
• Free staff parking