Merchandising Administrative Assistant

Oliver Bonas; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee discount up to 50%

Optima Health – 24/7 EAP

Flexible holiday 30–35 days

Profit-related bonus

Onsite gym

Cycle to work

Refer a Friend incentive

Quarterly free lunch

Equity, Diversity & Inclusion network

Mental Health First Aider support

360L eLearning

Job summary

Oliver Bonas is hiring a Merchandising Administrative Assistant for a 12-month fixed term contract. The role focuses on maximising sales through stock allocation, and providing sales analysis and admin support to the Merchandising team.

Based at the Tolworth Support Office, you will work a hybrid pattern with three days in the office and two days home working per week, and flexibility on working arrangements. You will engage with cross-functional teams to ensure stock is managed effectively.

Qualifications

• Business or merchandising degree desirable
• Previous administrative experience advantageous
• Willingness to learn
• Previous retail experience and genuine interest in the industry
• IT literate with Intermediate/Advanced Microsoft Office skills – Word/Excel/PowerPoint
• Excellent analytical and numerical skills
• Strong communication and interpersonal skills

Responsibilities

• Set up allocation plans accurately to ensure store minimums and stock coverage
• Utilise system functions to manage stock levels effectively
• Complete weekly optimisations to maximise sales and reduce risk
• Manage warehouse stock across locations including returns
• Ensure timely allocation of stock to new/refurbished stores and maintain build timelines
• Provide admin support and communicate changes to the wider business
• Report on trade and provide improvement suggestions
• Analyze store grading and profiles for decision making
• Attend critical path/shipping meetings to confirm delivery quantities and deadlines
• Maintain key documents and intake information
• Deliver timely information to stakeholders and respond to store queries
• Visit stores and collaborate with teams to address concerns

Skills

Analytical skills

Numerical skills

Microsoft Office

Communication skills

Education

Business or merchandising degree desirable

Tools

Excel

Word

PowerPoint

Job description

We are looking for a Merchandising Administrative Assistant to join Team OB in our Support Office on a 12 month fixed term contract.

As a Merchandising Administrative Assistant at OB, you will be responsible for maximising sales through allocating and ensuring stock levels are maintained in line with store capacity and option levels.

You will ensure that the Merchandising team is provided with sales analysis and admin support as well as carrying out stock allocation and supply chain co-ordination.

Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

An OB Merchandising Administrative Assistant will:

• Set up allocation plans accurately, ensuring store minimums are correct and there is enough stock to fulfil the requirement including monitoring product cover in stores and on web
• Utilise system functions to manage stock levels effectively
• Completes weekly optimisations on the department – using the stock movement process to maximise sales and reduce risk
• Manages warehouse stock appropriately across locations including the returned stock
• Ensure timely and accurate allocation of stock to new and refurbished stores, manages stock levels during build and monitor sales once trading to ensure correct mix of stock
• Manage admin across seasonal changes and communicates these to the wider business
• Report on Monday trade, reviews and offering suggestions on where to make improvements
• Provide analysis for store grading and profiles
• Ensure delivery dates are maintained through attending critical path / shipping meetings to ensure correct quantities are delivered on time and that booking cut offs are not missed
• Maintain key documents with all key dates and intake information
• Provides accurate and timely information for external and internal stakeholders, ensuring deadlines are met
• Respond to store queries with a positive can-do attitude reflective of the Oliver Bonas values, offering solutions which benefit both the store and wider business
• Conduct regular store visits and proposes actions to relevant teams
• Work in partnership with teams across SO, listening to suggestions or concerns raised by others, building effective relationships
• Action markdown price changes and delivers markdown information to the business in line with markdown critical path
• Generous employee discount up to 50% off all OB products
• Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free access to our onsite gym
• Cycle to work scheme
• Refer a Friend incentive
• Quarterly free lunch
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform

What we look for:

• Business or merchandising related degree desirable
• Previous administrative experience is advantageous
• Willingness to learn
• Previous retail experience and genuine interest in the industry
• IT literate with Intermediate / Advanced Microsoft Office skills – Word / Excel and Powerpoint
• Excellent analytical and numerical skills
• Strong communication and interpersonal skills

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity