Merchandising Administration Assistant @NET-A-PORTER

YOOX S.p.A.; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

Staff discounts

Private healthcare

Flexible working

Job summary

NET-A-PORTER is seeking a Merchandising Administration Assistant in London. 37.5 hours per week (4 days in office, 1 at home) with a hybrid setup, in-office at Shepherds Bush.

You will support trading, merchandise planning and forecasting, generating delivery forecasts and performance reports while coordinating with transport and trade teams. You will collaborate across teams to improve stock availability, manage stock movements, and maintain records.

Qualifications

• Strong analytical capabilities with numeric precision.
• Ability to interpret data and generate actionable insights.
• Excellent written and verbal communication across teams.

Responsibilities

• Generate accurate delivery forecasts to support planning and resource allocation.
• Produce weekly delivery and performance reports with insights and trends.
• Prioritize deliveries and workload to meet department objectives.
• Manage supplier deliveries to maximize product availability and full-price selling.
• Collaborate with Trade and Transport to ensure shipping, customs and compliance.
• Resolve warehouse delivery queries and provide cross-functional support.
• Analyse returns data to identify trends and reduce returns.

Skills

Analytical skills

Numerical ability

Communication

Tools

Excel

Job description

## Merchandising Administration Assistant @NET-A-PORTERApply: London, UK: Full time: Posted Today: End Date: October 19, 2026 (12 days left to apply): R-17448NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewellery & watches and lifestyle collections to the world’s most discerning women.Today, NET-A-PORTER continues to define the future of luxury e-commerce through discovery, inspiration, exceptional curation, outstanding customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, sharing the stories of incredible women across the globe.NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.The NET-A-PORTER Group are now seeking a talented Merchandising Administration Assistant to join the NET-A-PORTER team based in our offices in London, Shepherds Bush. Reporting into the Merchandiser, you will be tasked with providing administrative support across all aspects of trading, merchandise planning and forecasting. Some of the essentials for you to know are:**Location:** Our Westfield office in London**Team Size:** 5 (Approx.)**Reporting into:** Merchandiser**Hours:** 37.5 hours per week (4 days in office, 1 at home)**Besides a competitive salary, we can offer you:*** A pension that both you and the company contribute too.* A portal with an array of discounts on things like theme park and cinema tickets.* Our famous staff discount along with exclusive staff sales.* Private healthcare.* Flexible working.**Here’s a breakdown of what you’ll be doing:*** Generate accurate delivery forecasts to support business planning and resource allocation.* Produce weekly delivery and performance reports, highlighting key insights and trends.* Prioritize deliveries and workload in line with departmental and business objectives.* Manage supplier deliveries to maximize product availability and full-price selling opportunities.* Collaborate with Trade and Transport teams to ensure shipping, customs, and compliance requirements are met.* Resolve warehouse delivery queries promptly and provide cross-functional query support.* Analyse returns data, identify trends, and implement actions to reduce return rates.* Negotiate late delivery discounts, cancellations, RTVs, SORs, and manage associated stock movements.* Maintain accurate records of stock adjustments, discounts, cancellations, and product availability, including website stock status updates.* Provide administrative support and contribute to the smooth running of the department.**The type of person we are looking for:*** Strong analytical skills and exceptional numeric ability.* Advanced Excel knowledge essential.* Experience in working as part of a diverse team – able to build relationships with other internal and external teams and functions for personal and business development.* A strong eye for detail, great organizational skills and works to a high level of accuracy.* Great initiative.* Excellent work ethic and ability to multi-task.* Strong communication skills.From the moment you join the LuxExperience Group we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.