Merchandiser

Fussy; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working in London office

33 days annual leave

WellHub membership

Share options after probation

Job summary

Fussy is seeking a Senior Supply Chain Executive to own the demand forecasting process for D2C and B2B, ensuring forecasts align with commercial plans. You will partner across Retail, Growth, and Supply Chain to interpret events, maintain master data and drive forecast accuracy.

Join a collaborative team in London with hybrid working, aiming to improve inventory performance and support strategic decisions. Experience in merchandising or demand planning in a fast-growing consumer business is

Qualifications

• Minimum 3 years of Merchandising or Demand Planning experience in a fast-growing consumer business.
• Solid understanding of demand forecasting and inventory management across B2B and D2C.
• Strong analytical skills with the ability to turn data into practical recommendations.
• Commercial mindset with collaborative communication and problem-solving abilities.

Responsibilities

• Own the demand forecasting process across D2C and B2B channels, aligning with commercial plans.
• Build cross-functional relationships with Retail, Growth and Supply Chain to inform forecasts and master data.
• Support the monthly S&OP demand review with risks, opportunities and recommendations.
• Analyze forecast accuracy, inventory performance and service levels to improve availability and reduce excess stock.
• Turn data and insights into clear, actionable recommendations for better decisions.

Skills

Demand forecasting

Inventory management

Analytical skills

Communication & collaboration

Job description

About Fussy

We're looking for a commercially‑minded analytical and collaborative Senior Supply Chain Executive to join our growing Supply Chain team! Reporting into the Head of Supply Chain, you'll take ownership of our merchandising process, helping ensure we have the right products, in the right place, at the right time. This is a highly collaborative role that sits at the heart of the business. You'll work closely with our Growth, Retail, Supply Chain and Finance teams to build reliable forecasts, improve inventory performance and support our S&OP process. We're looking for someone who loves getting stuck into the numbers but, more importantly, understands the people and commercial decisions behind them. You'll bring teams together, ask the right questions and turn analysis into practical recommendations that help everyone make better decisions. How you work is as important as what you deliver. We're a friendly, ambitious team who value open communication, curiosity and collaboration. You'll need to be comfortable having constructive conversations, listening to different perspectives and finding solutions together, always staying true to our values, specifically Open, Honest & Kind.

What You’ll Do

• Own the demand forecasting process across D2C and B2B channels, ensuring forecasts reflect commercial plans and business priorities
• Build strong cross‑functional relationships with Retail, Growth and Supply Chain to understand upcoming events in order to build accurate forecasts and maintain master data
• Support the monthly S&OP demand review, clearly communicating key risks, opportunities and recommendations
• Analyse forecast accuracy, inventory performance and service levels, identifying trends and opportunities to improve availability, reduce excess stock, and drive continuous improvement
• Turn data and commercial insights into clear, actionable recommendations that support better business decisions

Who You Are

Great comes in lots of different forms, and we’re really open to seeing candidates from a range of backgrounds. Given the nature of this role and what we’ll ask of you, we do believe that the following skills are needed to be able to deliver to a high standard:

Skills

• At least 3 years' experience in Merchandising or Demand Planning within a fast‑growing consumer business
• A solid understanding of demand forecasting, inventory management and the factors that influence customer demand across B2B and D2C environments
• Strong analytical skills, with the ability to interpret data, identify trends and turn findings into practical recommendations – you know your way around a spreadsheet!
• A commercially minded, curious and collaborative approach, with excellent communication skills and the confidence to challenge assumptions constructively, embrace different perspectives and work with others to find practical solutions

What we offer

• A chance to play a part in banishing single‑use plastic from the bathroom
• A salary of £40,000-45,000 depending on experience
• Hybrid working with Tuesdays, Wednesdays and Thursdays in our London (Shoreditch) office
• 33 days annual leave including flexible bank holidays + a day off for your birthday – we encourage you to take time off to switch off, rest and recharge.
• Our WellHub membership with a range of fitness & wellbeing options – we care about our team’s wellness, from physical to mental health
• Share options after probation, so that you can benefit from our growth

To help us manage the high volume of applications we receive, we use AI‑assisted screening as one part of our process – always applied thoughtfully and fairly. But rest assured, technology never has the final say: every candidate who moves forward is met with genuine human attention, care and connection, every step of the way.

Who We Are

Fussy are on a mission to banish single‑use plastic from the bathroom by designing simple, effective and convenient personal care products that are backed by science not buzzwords. Our first product, a refillable deodorant is now the UK’s top rated natural deodorant and has blessed the armpits of everyone from Holly Willoughby to some very known Dragons’. We have put in place the foundations of a world‑class team of employees and advisors and this is a super exciting time to join as we are now looking to accelerate our growth into new products and territories. We as a brand have the responsibility, consumers have the power and it’s only together we can do this. Power to your pits!