Merchandiser

Osprey London; Great Gaddesden; Remote; GBP 35,000 - 52,000; Full time

Job summary

Osprey London is seeking a Merchandiser to optimise trading across digital and retail channels. Based at our Great Gaddesden location, you will shape seasonal strategies, manage stock and forecast demand in close partnership with business owners and cross-functional teams.

You will report to the Senior Merchandiser and work with another Merchandiser to deliver profitability, inventory control and timely product launches.

Qualifications

• Interest in fashion with a passion for premium products.
• Ability to collaborate with Directors, suppliers and colleagues.
• Strong communication and planning skills with time management focus.
• Analytical mindset with attention to detail and problem solving.
• Proficiency in Excel and stock management systems.

Responsibilities

• Own weekly trading performance of digital channels, reviewing sales, stock and intake to maximise profitability.
• Analyse historical performance and market trends to identify opportunities and risks.
• Maintain WSSI/Trading plans and reforecast as needed throughout the season.
• Manage stock availability across channels and coordinate upcoming launches.
• Provide clear trading updates to Directors and collaborate with Marketing.
• Forecast demand and contribute to merchandising strategy across channels.

Skills

Fashion interest

Collaborative

Communication

Time management

Analytical skills

Attention to detail

Excel

Stock management system

Tools

Stock management system

Job description

This role is pivotal in ensuring the right product is in the right place, at the right time, across all channels. Working closely with the business owners and cross-functional teams, you will play a key role in shaping seasonal strategies, driving profitability, and supporting the continued growth of the business.

Based at our stables in Great Gaddesden, our team enjoy working together - collaborating, sharing ideas and being part of a family at work. We believe in dynamic interaction and sharing a lunch table.

When

Monday - Friday 37.5 hours per week. Our team players need to be task and success focused and if that means putting in some extra hours then they don’t clock off at 5.30. Likewise, we are give and take, so if you need to leave a bit earlier sometimes and are on top of that task list, we’re flexible.

With

You will be reporting to our Senior Merchandiser and working alongside another Merchandiser but working closely with the business owners and across other teams.

Your character and skills will include

• An interest in fashion with a genuine passion for craftsmanship and premium products
• Able to work collaboratively and demonstrate initiative as well as solutions
• Strong communication skills with the ability to liaise confidently with Directors, suppliers and colleagues
• Strong time management and planning skills - deadline focused, punctual and committed to the completion of each task
• Strong questioning, listening and analytical skills
• Accurate, with an attention to detail, consistently demonstrating pride in all aspects of the role
• Advanced IT skills, particularly excel and ideally prior experience with a stock management system
• Resilience, remaining calm with a good sense of humour to deal with day-to-day challenges as they occur

Responsibilities will include:

Trading, Analysis & Stock Management

• Own the weekly trading performance of the digital channels, continually reviewing sales, stock, intake, sell-through and stock cover to maximise sales and profitability.
• Analyse historical performance, customer behaviour, market trends and competitor activity to identify commercial opportunities and risks.
• Own and maintain accurate WSSI/Trading plans, reforecasting sales, stock and intake throughout the season and taking action where performance is off plan.
• Manage stock availability across key channels, identifying opportunities to maximse full-price sales and minimise overstock and aged inventory.
• Own and communicate intake plans ensuring E-commerce and Retail teams have clear visibility of upcoming product launches and stock requirements.
• Provide clear, commercially focused trading updates to Directors, highlighting performance risks, opportunities and recommended actions.
• Collaborate with E-commerce and Marketing teams to communicate product priorities and key commercial opportunities.
• Analyse and recommend markdown and promotional activity to optimise sell through whilst protecting margin.
• Interpret complex data sources and AI generated insights and translate these into actions to support brand and channel objectives.

Forecasting and Planning

• Work closely with the Buyer to agree the optimal balance of future ranges, including seasonal collections, continuity and new product opportunities.
• Drive the creation and maintenance of the seasonal range plans, ensuring the critical path deadlines are met.
• Prepare and Present range sign off meetings alongside Buying team, providing clear commercial insights to support range decisions.
• Produce accurate sales and demand forecasts, using historical data, market insight and planned activity considering collection structures, pricing and depth.
• Work closely with the Senior Merchandiser to develop and manage the merchandising strategy across all digital channels to help deliver the brand vision and commercial targets.
• Apply commercial knowledge and insight to plan channel pricing strategy, working closely with the Buying team to maintain margin targets.

What Success looks like

• Consistently achieving or exceeding key KPIs, including sales and stock targets.
• Confidence and accuracy in forecasting, with the ability to anticipate and resolve stock challenges with a holistic mindset.
• Strong, collaborative mindset and communication with all departments in the business.
• Show innovation by challenging existing processes to drive the department forward.