Mercedes-Benz Sales Administrator

Sytner Group; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury car dealership in Carlisle is looking for a motivated Sales Administrator to support their sales team. Responsibilities include providing administrative support, file auditing, and handling customer enquiries. The ideal candidate will have experience in an administrative role, strong customer service skills, and the ability to work in a fast-paced environment. This role offers a superb benefits package, including enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Previous experience in an administrative role is advantageous.
• No specific industry experience is required.
• Ability to thrive in a busy, high-pressurised environment.

Responsibilities

• Provide exceptional administrative support to the sales team.
• Assist with file auditing, trade transfers, and ad-hoc duties.
• Deal with incoming enquiries from customers promptly.

Skills

Customer service orientation

Organizational skills

Attention to detail

Proficient IT skills

Job description

About The Role

Mercedes-Benz of Carlisle is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

As a Mercedes-Benz Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad‑hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.

Mercedes-Benz Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrives in a busy, high‑pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. When applying for this role please consider that we require candidates to have Sales Administrator experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry‑leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days including bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

We represent over 23 of the world's most prestigious vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Mercedes-Benz of Carlisle
Kingmoor Park East, Spellar Way, Carlisle, Cumbria, United Kingdom, CA6 4SQ