Mental Health Volunteering Coordinator

NHS; East Finchley; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading mental health organization in East Finchley is hiring a Mental Health Volunteering Coordinator to enhance their volunteering program. The part-time role involves coordinating with volunteers and service managers, ensuring effective support and training. Candidates should have experience in volunteer management and working with vulnerable communities. A collaborative and proactive attitude is essential. Join us to contribute to mental health wellbeing in the community.

Benefits

Supportive working environment

Recognition for contributions

Opportunity to make a community impact

Qualifications

• Experience of managing and supporting volunteers.
• Experience of working with vulnerable people.
• Knowledge of safeguarding and volunteer management best practices.
• Strong IT, administrative, and organizational skills.
• Ability to manage competing priorities.

Responsibilities

• Support volunteer recruitment and coordinate activities.
• Promote volunteering opportunities.
• Co-create and deliver volunteering projects.
• Support volunteer role managers and identify training needs.
• Maintain accurate volunteer records.

Skills

Managing and supporting volunteers

Working with vulnerable people

Safeguarding and confidentiality knowledge

Strong IT skills

Communication skills

Education

Degree-level education

Job description

Overview

Jamis mental health services are strengthened by a passionate community of volunteers. We are seeking a Mental Health Volunteering Coordinator to play a central role in growing volunteering. Based at our Finchley Hub, this part-time onsite role (22.5 hours per week, Tuesday–Thursday) combines relationship-building, coordination, training, data and hands-on support across Jamis services. This role works with service managers, the central volunteering team, and colleagues across Jami, promoting best practice and ensuring volunteers feel valued and supported.

Main duties of the job

Key responsibilities

• Work closely with the centralised volunteering team to support volunteer recruitment, develop new role descriptions and coordinate recruitment activity
• Promote volunteering opportunities through community organisations, local colleges and volunteering fairs
• Co-create, coordinate and deliver small volunteering projects aligned to service needs
• Support volunteer role managers to develop meaningful roles, and identify training, supervision and support requirements
• Promote best practice in volunteer management to ensure a consistent, high-quality volunteer experience
• Maintain accurate volunteer records, working collaboratively with the data team and service colleagues
• Carry out annual volunteer reviews and respond appropriately to feedback
• Ensure robust outcome monitoring, collecting qualitative and quantitative data to evidence impact
• Act as a central point of contact for volunteering-related advice, support and problem-solving
• Organise and support volunteering events in collaboration with the centralised volunteering team
• Facilitate workshops and group reflection sessions
• Build positive, supportive relationships with volunteers, colleagues and people using Jami services
• Rotate across Jami resources to build relationships and provide hands-on support where required
• Meet with clients in Jami settings, in the community, or occasionally in their homes
• Maintain confidentiality, write case studies when required, and produce reports demonstrating the impact of volunteering

About you

We are looking for someone who is organised, empathetic and proactive, with a genuine commitment to mental health and volunteering.

Essential

• Experience of managing and supporting volunteers
• Experience of working with vulnerable people
• Knowledge of safeguarding, confidentiality and best practice in volunteer management
• Strong IT, administrative and organisational skills
• Ability to manage competing priorities and challenging situations
• Confidence working collaboratively with internal and external stakeholders
• Strong written and verbal communication skills
• Ability to collect, analyse and present data clearly
• A collaborative, flexible and team-focused approach

Desirable

• Degree-level education
• Training in volunteer management best practice
• Experience delivering training and facilitating groups
• Experience in mental health services or with children and young people
• Lived experience of mental illness
• Knowledge of the Jewish community or experience working within it
• Local knowledge of community resources

Why join Jami?

At Jami, you’ll be part of a values-driven organisation committed to improving mental health and wellbeing. We offer a supportive working environment where creativity, compassion and collaboration are encouraged and where volunteers and staff alike are recognised for the vital role they play.

If you’re passionate about volunteering, mental health and building inclusive communities, we’d love to hear from you.

Person Specification

General Requirements

• Please refer to the job description above
• Please refer to the job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.